Research Assistant (Mandarin Bilingual) - Bay Area

Irvine Clinical Research • San Jose, CA

7d • Onsite

About The Position

Oakland Clinical, a leading research site in neurology, psychiatry, and obesity medicine, is seeking a Bilingual Mandarin Research Assistant to support clinical trial operations and enhance access for the Mandarin-speaking community. This role is crucial in bridging the gap between the clinical team and study participants, involving prescreening, study visit support, participant reception, and translation services. The position is initially full-time at the Oakland clinic, with a potential future transition to a South Bay location.

Requirements

• Native or full professional fluency in spoken and written Mandarin and English.
• Ability to communicate medical and study concepts clearly in both languages.
• Bachelor’s degree in psychology, neuroscience, biology, public health, or a related scientific/healthcare discipline.
• Strong empathy, professional demeanor, and exceptional communication skills suited for patient-facing interactions and family advocacy.
• High organizational skills with strict attention to protocol adherence, regulatory standards, and accurate data collection.

Nice To Haves

• Prior experience in a clinical setting, medical office, or research laboratory.
• Experience working with older adults or individuals with memory concerns.

Responsibilities

• Conduct initial prescreening interviews in Mandarin and English to evaluate participant eligibility against study protocols.
• Explain trial participation in clear, accessible terms.
• Serve as the primary bilingual point of contact for incoming patients and study partners, providing a warm, reassuring environment and addressing cultural nuances.
• Assist Clinical Research Coordinators and Investigators with participant visits, including gathering vital signs, conducting ECGs, assisting with cognitive testing logistics, and supporting lab processing.
• Assist with study communications, document translation, and consent discussions to ensure Mandarin-speaking participants and family partners fully understand trial procedures and requirements.
• Maintain meticulous source documentation.
• Execute prompt data entry into electronic data capture (EDC) systems.
• Manage participant scheduling.
• Support site initiatives and community engagement within the local Mandarin-speaking population to build awareness for ongoing memory and neurology trials.

Benefits

• Company pays 100% of individual medical (Gold HMO), dental, and vision insurance premiums for eligible full-time employees.
• Basic life, AD&D, and long-term disability coverage.
• Vacation (PTO) accrued at a rate equivalent to 3 weeks per year.
• Separate paid sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level