OEI Research Assistant, Bureau of Environmental Disease Prevention

City of New York • New York City, NY

1d • Hybrid

About The Position

The mission of the Bureau of Environmental Disease Prevention is to prevent environmental disease in homes, communities, and the workplace, and to protect health by promoting healthy environments and health equity. The OEI Research Assistant will answer OEI’s main complaint line, relaying messages to appropriate office/field staff for follow-up. Under supervision, with latitude for independent judgement, will perform complex research and clerical tasks, and will report and assist the program’s senior administrative lead as necessary.

Requirements

• A baccalaureate degree from an accredited college and six months of satisfactory full-time experience in research which involves gathering, organizing and analyzing data, and report writing; or
• An associate degree from an accredited college, or completion of 60 semester credits at an accredited college, and two years and six months of satisfactory full-time experience in research which involves gathering, organizing and analyzing data, and report writing; or
• A four-year high school diploma or its educational equivalent and four years and six months of satisfactory full-time experience in research which involves gathering, organizing and analyzing data, and report writing; or
• Education and experience equivalent to "1", "2", or "3" above.
• Undergraduate college credit can be substituted for experience on the basis of 30 semester credits from an accredited college for one year of full-time experience.
• Completion of nine credits, at the college or graduate school level, in statistics, quantitative methods, mathematics, or research can be substituted for six months of the required experience.
• All candidates must possess a four-year high school diploma or its educational equivalent and at least six months of required experience or the nine specialized credits.

Nice To Haves

• Previous experience researching information online
• A strong customer service background
• Excellent oral and written communication skills
• Courteous telephone manner
• Basic computer literacy with the desire to learn additional computer skills

Responsibilities

• Data entry
• Review and verify previously entered data for accuracy, validity, and that it complies with set protocols
• Answer OEI’s main line and relay messages to the relevant personnel
• Serve as a liaison between clients and office/field personnel on the matter of incoming complaints
• Prepare written reports on weekly field activities
• Maintain accurate digital archiving of all forms and reports
• Assist with mail delivery/pick-up from building’s central mailroom
• Other duties as assigned

Benefits

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
• Premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• A public sector defined benefit pension plan with steady monthly payments in retirement.
• A tax-deferred savings program
• A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Job Security

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree