Research Assistant

Clare Foundation, Inc.•Los Angeles, CA

7h•Onsite

About The Position

Under supervision, the Research Assistant will provide comprehensive research and evaluation support across various agency grant-funded program evaluations. This role contributes to the full cycle of program evaluation from data collection and entry through analysis, reporting, and presentation to internal and external stakeholders.

Requirements

High school diploma or equivalent required.
Minimum of two (2) years of experience in the collection, administration, and coordination of project data, both quantitative and qualitative.
Experience working with a diverse population and exhibits comfort and professionalism interviewing individuals experiencing SUD or similar.
An equivalent combination of education and relevant work experience will be considered.
Proficient in Microsoft Office Suite (MS Word, Excel, PPT, SharePoint, etc.)
Possess an understanding of Substance Use Disorders (SUD), recovery principles, and basic mental health considerations.
Demonstrate effective and strong organizational, verbal, and written skills, including the ability and capacity to organize large volumes of data with attention to detail. Documents accurately, maintains timely workflow, and communicates effectively with staff and participants.
Maintain professionalism, appropriate boundaries, cultural responsiveness, and adherence to ethical standards. Work effectively with individuals from diverse backgrounds and contribute positively to a team environment.
Exhibits emotional maturity, resilience, and the interpersonal skills required to engage respectfully and effectively with group dynamics in a diverse treatment community.

Nice To Haves

An Associate's or Bachelor's degree in healthcare administration, business, public health, or a related field preferred but not required.
Experience working in a healthcare or behavioral health setting preferred but not required.
Experience working alongside or in support of clinical or medical staff a plus.

Responsibilities

Conducts data collection activities in support of grant-funded program evaluations, including survey administration, participant interviews, and administration of grant-related federal assessments including intake, discharge, and follow-up participant interviews.
Enters project data accurately and timely into customized tracking tools and online platforms; organizes and manages large volumes of quantitative and qualitative data with strong attention to detail.
Conducts scholarly research as needed to support evaluation and reporting activities.
Prepares written project summary reports and assists in writing publications derived from evaluation projects.
Presents data and outcomes to the internal project team and delivers formal presentations to external stakeholders at conferences, symposiums, and community meetings.
Write project summary reports. Assists in writing any publications derived from the project.
Assists the project team in organizing and facilitating meetings with internal and external stakeholders, including, but not limited to, scheduling, agenda preparation, and follow-up documentation.
Answers phones and performs general office duties as needed.
Works closely with stakeholders to stay current on outstanding findings and resolution priorities.
Serves as the primary point of contact for staff regarding documentation correction requirements.
Works collaboratively and respectfully with cross-functional staff to remove barriers to timely documentation correction.
Ensures all documentation complies with relevant regulations, requirements, company policy, and privacy.
Maintains accurate records of compliance monitoring activity and corrective actions taken.
Upholds strict confidentiality standards in all aspects of the role.
Compliance: Adhere to all CLARE|MATRIX Policies and Procedures, program guidelines, and all state, county, local, and federal regulations. If working with participants, ensure participant safety, dignity, and confidentiality in all aspects of service delivery.
HIPAA Compliance: Protect participant information by maintaining strict confidentiality and ensuring all records, conversations, and electronic data meet HIPAA and organizational privacy standards.
Professional Behavior: Maintain appropriate professional boundaries with participants in accordance with Company policies and ethical standards. Ensure a safe and ethical environment by upholding clear communication, appropriate conduct, and respect for participant privacy and dignity. Boundaries typically include but are not limited to personal disclosure limits, physical touch restrictions, and clear communication about the professional nature of the relationship.
Safety Standards: Follow all CLARE|MATRIX, OSHA, and CAL-OSHA health and safety regulations. Support the maintenance of a safe environment for participants and staff.
Incident Reports: Complete incident reports accurately and in a timely manner, in accordance with organizational and regulatory requirements.
Communication: Demonstrate effective and appropriate workplace communication by speaking clearly, directly, and with purpose. Actively listen, ask clarifying questions, and confirm understanding before acting. If role works directly with participants, provide timely updates to staff and participants, as appropriate, regarding needs, concerns, or changes in participant status, ensuring information is accurate and complete. Maintain professional tone, body language, and boundaries in all interactions, even in emotionally charged situations. Address issues respectfully and constructively, avoid gossip or unprofessional dialogue, and follow established channels for reporting, documentation, and escalation. Consistently model courteous, trauma-informed, and culturally sensitive communication that supports a safe and respectful environment.
Meetings: Attend and actively participate in staff meetings, case conferences, one-on-one supervision meetings, training sessions, and team-building activities as required by the program.
Collaborative Teamwork: Work collaboratively with counselors, peers, case managers, nursing staff, and other program team members to support participant care, resolve concerns, and maintain consistency in service delivery.
Intercompany Collaboration: Maintain positive and professional relationships with community partners and collaborate with outside agencies as part of the continuum of care, when applicable.
Mission, Vision, and Philosophy: Maintain a working knowledge and understanding of CLARE|MATRIX’s mission, vision, philosophy, and operating principles. Support a healthy work environment and uphold organizational standards of conduct.
Supportive Work Environment: Contribute to a positive, safe, and team-oriented work environment by remaining receptive to constructive feedback, seeking guidance when needed, and supporting coworkers in program operations.
Other Duties as Assigned: Perform other job-related duties as assigned.