Research Assistant (50244)

Platinum Dermatology Partners LLC•Santa Ana, CA

19h•Onsite

About The Position

Platinum Dermatology Partners is a network of high-quality dermatology clinics focused on collaborative and innovative ideas to drive growth. They offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments across over 130+ clinics, 350+ providers, and 2200+ employees in Texas, Arizona, California, Nevada, and Florida. The company is rapidly growing, empowering doctors to focus on exceptional care by handling operational aspects. Core values include collaboration, ownership, respect, excellence, authenticity, and integrity, with the purpose of empowering exceptional dermatology practice. In this role, the Research Assistant is expected to perform quality work within deadlines, interact professionally with other employees, customers, and suppliers, work effectively as a team contributor, and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Requirements

High school diploma or GED required
GCP Certificate
IATA Certificate
Ability and willingness to function as part of a team
Ability to establish and maintain positive working relationships with physicians and providers
Ability to generate respect and trust from fellow employees and patients
Ability to show effective discretion and maintain confidentiality
Ability to work in a dynamic fast paced environment
Knowledge of spreadsheet applications
Possess excellent interpersonal skills to effectively communicate with patients for study recruitment
Ability to organize work, set priorities, complete tasks, produce high quality work, meet critical deadlines, and follow up on assignments with minimum direction
Excellent listening, oral, and written communication skills
Must be proactive and resourceful
Demonstrates strong organizational and critical thinking skills
Tactful, mature, and able to interact well with diverse personalities
Proficient in desktop applications such as MS Word, Excel, PowerPoint, Outlook, etc.
Ability to operate basic office equipment such as a phone, fax, copier, printer etc.

Nice To Haves

Associate degree or equivalent experience is preferred
Previous Clinical Research experience preferred
Previous dermatology experience is preferred

Responsibilities

Responsible for answering Research department phone lines, taking messages, and accurately relaying information to the appropriate study coordinator.
Reads and comprehends study protocols.
Pre-screens patients to participate in clinical trials following trial protocols and schedules initial screening appointments.
Responds to Research web inquiries.
Assists the Research Department and/or Clinical Research Coordinators with delegated tasks.
Assistance with subject recruitment.
Directly collects data from the subject.
Maintains source documents.
CRF (case report form) completion and review for accuracy.
Ensures accurate labeling of slide photos.
Filing and maintenance of all study-related documents.
Schedules study visits.
Documents adverse events and notifies appropriate research personnel.
Assist physicians, nurses, or medical staff with medical procedures.
Set up an exam room for specific procedures as indicated.
Provide patient education and literature.
Take pre- and post-treatment pictures.
Assists in cleaning rooms.
Monitor physician’s schedule to maintain timely flow.
Check voicemail and triage calls according to protocol on the same day.
Participates and contributes to staff meetings.
Assist research sites when needed to collect and record data as appropriate to the specific objectives of each study.
Assist with weekly calls with different sites to follow up on sites’ research requests and update sites’ files as needed (licenses, and training, etc.).
Collect patient data from the database as needed.
Assist with the collection and preparation of materials for submission to sponsors and regulations (IRB, FDA, etc.,).
Assist with tracking requests for equipment or supplies necessary for the study.
Assist in maintaining and updating the research website as directed.
Assist in coordinating site qualification and site initiation visits.
Schedule the calibration and maintain records of research equipment calibrations, as specified by the requirements of the study.
Maintain updated temperature records.
As assigned by the Research Director, assist coordinators in study data entry, answering queries, and during monitoring visits or Audits.
Assist coordinators in sample processing and shipping (IATA certificate).
May conduct patient study visits as assigned by the Research Director (GCP certificate).
Assist in all duties of the photography room as needed (upload photos, label photos, etc.,).
Other Duties as assigned.