Research Assistant I

Mass General Brigham•Boston, MA

10d•$21 - $29•Hybrid

About The Position

The Channing/Harvard Cohorts Biorepository (CHCB) manages the collection, storage, and distribution of biospecimens for major longitudinal cohorts, including the Nurses’ Health Studies, Health Professionals Follow-up Study, Growing Up Today Study, and Physicians’ Health Study I. It stores more than 3 million biospecimens and distributes thousands each year to support research. The Research Assistant I recruits and coordinates participants for biospecimen collection studies. The role prepares participant materials, manages study communications and outreach, supports recruitment planning, and responds to participant questions and concerns. It also supports the Project Manager with collection-related troubleshooting, IRB documentation, meetings and study records, and reports requested by principal investigators and funding agencies. Other duties may include data entry, office tasks, and assignments from the Laboratory Manager.

Requirements

Bachelor’s degree in science required; experience may be accepted in lieu of a degree.
Good interpersonal and communication skills.
Careful attention to detail.
Excellent organizational skills and ability to prioritize a variety of tasks.
Computer literacy, including database tools.
Ability to follow directions and exhibit professionalism.

Nice To Haves

New graduate with some relevant coursework; 0–1 year of experience preferred.

Responsibilities

Serve as the first point of contact between study participants and the investigative team; create enrollment schedules and correspondence timelines, share study information, and respond professionally and respectfully to questions, including sensitive matters.
Communicate with participants by phone, email, and mail, and track and respond to written requests.
Work with the Project Manager to establish and maintain relationships with study vendors.
Collaborate with data management and information management teams, under the Project Manager’s direction, to create, test, and deploy electronic workflows such as online questionnaires, online consents, and automated email correspondence.
Draft Standard Operating Procedures, maintain the lab, order supplies, and complete special projects.
Assist with day-to-day project operations, including logistics, scheduling, resource and equipment planning, and staff communications.
Manage collection of project-specific data through case report forms and project reports.
Maintain accurate, detailed study records suitable for IRB review.
Lead small projects to improve existing processes or launch new initiatives.
Partner with the Project Manager and team members to develop protocols and processes for current and future collections.
Prepare written and web-based participant materials, send and respond to official study communications, organize outreach, and support recruitment planning.
Coordinate IRB documentation, meetings, agendas, and study documentation; communicate and troubleshoot collection-related issues with the Project Manager.
Collaborate with Channing Data Management staff to generate reports requested by study principal investigators and funding agencies.
Perform data entry, office duties, and other tasks assigned by the Project Manager or Laboratory Manager.