Research and Knowledge Management Analyst

Miles & Stockbridge P.C.•Baltimore, MD

2d•$82,000 - $102,000

About The Position

Miles & Stockbridge is seeking an experienced Research and Knowledge Management Analyst to support our attorneys, paralegals, and business professionals with research and reference services. This position is ideal for individuals with research and knowledge management expertise in a law firm setting. The successful candidate will have the ability to develop strong relationships with internal stakeholders and provide independent evaluation, feedback, and recommendations for research and knowledge management related requests. Miles & Stockbridge offers a collaborative and supportive work environment. If you have strong research skills and experience using legal resources such as Westlaw, Lexis, Bloomberg Law, and PACER, we welcome you to apply.

Requirements

Master’s Degree in Library & Information Science required, JD preferred.
Minimum of three (3) years of experience providing research services in a law firm or professional services organization.
Strong research skills with a deep understanding of research strategies across a wide range of legal and business areas.
Expertise in public records resources, competitive intelligence tools, and state and federal legal information.
Experience with standard legal resources such as Westlaw, Lexis, Bloomberg Law, Practical Law, VitalLaw, PACER, and other related subscription services.
Excellent written and verbal communication skills, with an emphasis on accuracy and attention to detail.
Ability to collaborate effectively in a team-oriented, dynamic environment; responsive and service-oriented, able to meet deadlines and adjust to shifting priorities while managing multiple projects.
Strong judgment and discretion in handling sensitive and confidential information.
Proficiency with Microsoft Office applications.

Nice To Haves

Experience with AI tools is a plus.

Responsibilities

Evaluate incoming research requests and deliver research outputs aligned with the complexity, required data, and any time or budget constraints.
Use of authoritative primary sources, with transparent attribution and clear labeling of AI-generated content versus analyst-verified conclusions.
Integrate firm-approved AI and analytics platforms into the research workflow.
Exercising professional judgment to validate research results and maintain the quality standards expected of legal research deliverables.
Manage the workflow of research requests to ensure timely and accurate delivery of information.
Train new attorneys and business professionals on legal research tools and processes through one-on-one and customized training sessions.
Obtain documents from courts and agencies using online resources and third-party vendors as needed.
Work directly with partners and clients to address research requests and support their specific needs.
Coordinate interlibrary loan efforts for articles and books not available in the firm’s physical collection.
Establish and maintain customized alert profiles for attorneys and business professionals — tracking legislative and regulatory developments, client news, industry trends, and other practice-relevant events.
Provide feedback and recommendations on electronic resources to aid in collection development, reference, and current case awareness initiatives across the firm.
Provide client intake research support, including background checks and competitive intelligence on current or potential clients and markets.
Partner with Human Resources and other departments on employee onboarding and training on resources supported by the department.
Maintain personal professional knowledge by attending educational events, vendor training, reviewing professional publications, developing personal networks, and participating in professional societies.