Research Analyst, Bureau of Mental Health

City of New York • Long Island City, NY

1d • Hybrid

About The Position

The Bureau of Mental Health’s (BMH) mission is to improve mental health and wellness for people in New York City, and to eliminate racial and other long-standing societal disparities by providing services, resources, and opportunities to New Yorkers that are grounded in accurate, data-driven information that fosters community participation, thus reducing the stigma around mental health. To accomplish this mission, the Bureau of Mental Health contracts for supportive housing, crisis intervention, mental health treatment, care coordination and psychiatric rehabilitation services. The bureau directly operates the City’s court-mandated Assisted Outpatient Treatment (AOT) program, Single Point of Access (SPOA) to mobile treatment and care coordination, and the NYC Supportive Transition and Recovery Team (NYCSTART) for young adults experiencing a first episode psychosis. The bureau also evaluates mental health services and conducts population level surveys and behavioral health care system surveillance to identify gaps care and inform decision making, advocacy and policy. The Office of Research and Evaluation (ORE) support Bureau Leadership and Bureau Offices by providing surveillance, needs assessment research, program evaluation, data system development and maintenance, and program data reporting to support the work of the bureau. The Research Analyst will work in the Office of Research and Evaluation to improve the Bureau's program evaluation and research activities to better meet the mental health needs of New Yorkers. The individual will serve as a centralized research and analytic resource for Mental Health Bureau leadership and staff regarding research design, survey development, program evaluation, and data analysis to inform Bureau planning and policy decisions.

Requirements

• 3-5 years full time experience processing, cleaning, manipulating, and analyzing large programs or administrative datasets using software such as SAS, R, and SQL.
• Competency in the use of Microsoft Word, Excel, and PowerPoint is needed.
• A background and experience with research, program evaluation methodologies, survey development and implementation, and data analysis is preferred.
• Excellent written and oral communication skills.
• Self-motivated, self-disciplined, and able to work independently.
• Strong sense of teamwork and the ability to get along with a wide range of people.
• Project management skills.
• Ability to solve problems and research issues is imperative.
• A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization.
• At least a master's degree in an appropriate field of specialization and at least two years of experience.

Nice To Haves

• A background and experience with research, program evaluation methodologies, survey development and implementation, and data analysis is preferred.

Responsibilities

• Contribute to the planning, development, and implementation of program evaluation and research activities.
• Work collaboratively with program stakeholders to develop key outcomes and indicators to measure implementation and success of program activities.
• Design and conduct analyses of existing program and administrative data (e.g., Medicaid, Department of Correction) to evaluate program outcomes and processes; employ methods for predictive data analysis using cross-sectional and longitudinal data.
• Clean, recode, and manipulate data and assist in data management efforts through data quality review and thorough documentation of data management decisions.
• Respond rapidly and accurately to internal and external requests for data.
• Effectively present and interpret data findings verbally, in writing and in graphical format to program management, non-technical audiences, and program leadership, advise leadership on limitations and provide actionable recommendations.
• Assist in the writing of technical and research publications and reports on the evaluation of Mental Health Programs.
• Conduct literature reviews to inform research questions, analysis design and outcome measures.
• Manage multiple projects and collaborate with other research and program staff.
• Conduct special projects and perform other duties as assigned.
• Incorporate an equity lens throughout all aspects of work.

Benefits

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
• Premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• A public sector defined benefit pension plan with steady monthly payments in retirement.
• A tax-deferred savings program
• A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level