Research Analyst

South Suburban College

1d

About The Position

Under the direction of the Director of Institutional Research, the Research Analyst conducts research studies and prepares useful analytical reports for the Department of Institutional Research. The role supports institutional effectiveness at South Suburban College by conducting surveys, evaluations, and research projects; coordinating data access, verification, and integrity; and communicating complex data and interpretations to a range of audiences.

The analyst prepares official reports for the College, government agencies, accrediting organizations, and external parties. Examples include IPEDS reporting, program accreditation, the Common Data Set, and business intelligence dashboards and visualizations. The role also coordinates data collection for grant applications and guidebook surveys, and prepares analyses for College administrators and departments.

The position additionally supports the department’s daily operations, including identifying resource needs, processing purchase orders and budget requests as necessary, maintaining office account records, and organizing workloads and records. This is a regular full-time Support Staff position, 35 hours per week, 52 weeks per year. Work hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. The beginning date is January 4, 2027.

Requirements

• Bachelor’s degree.
• Excellent communication skills.
• One to three years of extensive experience analyzing and summarizing complex data using Excel, Access, Tableau, SPSS, R, or similar statistical software packages.
• Knowledge of Ellucian Colleague or similar student information system/customer relationship management systems.
• Ability to work in a fast-paced environment requiring precision, manage multiple tasks, and work with little supervision.
• Must successfully pass a criminal background check.

Nice To Haves

• Knowledge of SQL query reporting.

Responsibilities

• Conduct surveys, evaluations, and research projects to support the department’s institutional effectiveness work.
• Serve as a departmental liaison to support appropriate use of and access to system data and coordinate data and reports.
• Coordinate data verification and integrity in institutional systems to support accurate and appropriate reporting.
• Analyze large and complex data sets and make information accessible to general audiences in a higher education context.
• Prepare official reports for the College, state and federal governments, accrediting agencies, external parties, and other requesters, including IPEDS, program accreditation, and Common Data Set reporting.
• Coordinate data collection for grant applications and guidebook surveys, including those from US News & World Report, College Board, and Peterson’s, as well as mandated requests.
• Prepare reports and analyses for College administrators and departments.
• Summarize and interpret complex data for a variety of audiences.
• Organize workloads and maintain records.
• Support daily office operations and identify departmental resource needs where appropriate.
• Process purchase orders and budget requests as necessary and maintain records of office accounts.
• Establish working relationships with College officials and staff and outside agencies as necessary.
• Perform other related duties as assigned.

Benefits

• $16,000 annual flexible health benefit.
• 10 vacation days, 12 medical days, and 3 personal days earned within the first year of employment.
• 16 holidays and 5 winter break days.
• Four-day summer workweek.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level