REPROGRAPHICS TECHNICIAN - 55002928
About The Position
This position provides customer service to internal and external customers. Ensure Print Shop SharePoint work order site is monitored throughout the day for print requests. Assist customers with questions, design, and set up for print requests. Maintain all printing equipment such as wide format printers, high speed copier/printer/scanners, binding equipment, commercial paper cutter, and laminating machines. Ensure supplies are on hand and organized for all equipment. Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses.
Requirements
- Knowledge of computers and software.
- Skilled in good customer service.
- Ability to multi task.
- Ability to finish tasks in a timely manner.
- Ability to operate multiple copiers and binding equipment.
- Ability to lift up to 50 pounds.
- High school diploma or equivalent.
- Two years of experience using commercial printers/copiers.
- One year of college education from an accredited institution can substitute for one year of the required work experience.
Responsibilities
- Monitor Support Services/Reprographics work order site for electronically submitted print requests.
- Provide customer service to Central Office, District Offices, and the public.
- Key personnel for intake counter, answer phones, and walk-up print requests.
- Operate 4 high speed Bizhub 1100 copies.
- Operate Bizhub C6000 highspeed color copier, Bizhub C754, business and card cutter, and binding equipment.
- Operate commercial paper cutter and black/white wide format Kipp 7170 machine.
- Operate HP Design Jet 1055 CM and HP Design Jet 5500 PS.
- Handle supplies for Reprographics and supply room.
- Operate two laminating machines.
Benefits
- Health insurance (over 90% employer paid)
- $25,000 life insurance policy (100% employer paid)
- Dental, vision and supplemental insurances
- State of Florida retirement package
- 10 paid holidays a year
- Generous vacation and sick leave
- Career advancement opportunities
- Tuition waiver for public college courses
- A variety of training opportunities
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
