Reprocessing & Sterilization Supervisor

Henry Ford Health•West Bloomfield, MI

6d•Onsite

About The Position

Under general direction of Surgical Services Leadership, this role supervises employees engaged in reprocessing reusable surgical instrumentation, stocking and distributing sterile supplies to assigned areas. The supervisor ensures adequate inventory, conducts daily evaluations, orders new instrumentation, schedules staff, and conducts audits to ensure quality and control standards are met. This position is also responsible for leading and developing CSR staff, facilitating continuous improvement, coordinating case cart building, participating in performance evaluations and corrective actions, conducting training sessions, coordinating loaner instrumentation, and maintaining regulatory readiness.

Requirements

High School Diploma or equivalent required.
Two years of experience as a Surgical Technologist or Sterile Reprocessing Technician required.
Certified Sterile Professing and Distribution Tech (CSPDT), OR Certified Registered Central Service Technician (CRCST), OR Certified Surgical Technologist; AND must obtain a CSPDT or CRCST within 12 months.
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below: Communication, Ownership, Understanding, Motivation, Sensitivity, Excellence, Teamwork, Respect.
Must practice the customer skills as provided through on-going training and in-services.
Be self-directed
Be flexible and committed to the team concept
Demonstrate teamwork, initiative and willingness to learn
Be open to new learning experiences
Accepts and respects diversity without judgment
Demonstrates customer service values

Nice To Haves

Associate’s degree preferred.
Previous supervisory experience preferred.

Responsibilities

Ensures adequate inventory and supervises employees engaged in decontamination, assembly, inspection, sterilization, high level disinfection and case cart builds, and related other duties as needed.
Conducts daily evaluations of inventory stock within the department. Communicates and escalates issues to OR and Supply Chain leadership as necessary. Orders new and replacement instrumentation as needed.
Schedules staff work assignments and ensures appropriate staffing levels.
Periodically completes audits of work areas and work product to ensure the department is meeting specified quality and control standards.
Demonstrates equipment operation and work techniques as required.
Accountable for leading, developing and ensuring the effectiveness of CSR staff members and their output.
Facilitates continuous improvement through collaboration with Surgical Services leadership, physicians and other departments as needed.
Coordinates case cart building including but not limited to, generation of the daily needs list, case cart builds and returns to stock.
Participates in performance evaluations for and issues corrective action to staff members in collaboration with Surgical Services leadership.
Conducts in-service training sessions and daily huddles for staff to improve departmental operating efficiency and communication.
Coordinates the receipt of loaner instrumentation with vendors.
Assists with the generation of PeopleSoft numbers and bin locations within the department.
Maintains regulatory readiness of the department in conjunction with Supply Chain Leadership and OR Leadership.
Participation in daily Surgical Services huddles.
Participates in monthly staff meetings and responds to the needs and concerns of staff.
Arranges for the repair or replacement of scopes, power equipment, robotic instruments, etc.