Representative, Museum Store (part-time)

Girl Scouts of the USA • Savannah, GA

5d • Onsite

About The Position

The Store Representative supports the Juliette Gordon Low Birthplace Museum Store by delivering exceptional customer service and creating a welcoming visitor experience. This part-time position engages visitors by sharing information about the Birthplace, Girl Scouts of the USA, and museum merchandise while supporting daily retail operations. The role promotes merchandise aligned with the legacy of Juliette Gordon Low and the Girl Scout Movement, maintains an attractive retail environment, processes sales transactions, and supports overall store operations.

The position requires a flexible schedule that may include weekdays, weekends, and some holidays, depending on operational needs. Due to seasonal museum visitation, a minimum number of hours is not guaranteed. Accommodations will be made to enable qualified individuals to perform the essential functions. The role operates in a professional museum environment and may involve group presentations and assisting visitors in a busy museum setting or managing classroom activities for youth audiences multiple times during a work shift.

Requirements

• High school diploma or general education degree (GED).
• Knowledge of customer service best practices and visitor engagement.
• Understanding of retail store operations and sales transactions.
• Ability to create a welcoming and inclusive experience for visitors of all ages.
• Familiarity with merchandise presentation and retail environment maintenance.
• Strong customer focus and commitment to providing exceptional service.
• Excellent verbal communication and interpersonal skills.
• Reliability, accountability, and a strong work ethic.
• Ability to work independently and collaboratively in a team environment.
• Professionalism and positive visitor engagement.
• Basic math skills and ability to accurately handle cash transactions.
• Basic computer skills and ability to learn and operate a point-of-sale (POS) system.
• Ability to receive, price, stock, and maintain merchandise displays.
• Ability to use a personal smartphone and work-related applications.
• Ability to give group presentations and assist visitors in a busy museum environment and/or manage classroom activities for youth audiences multiple times during a work shift.

Nice To Haves

• Previous experience in retail, hospitality, or Girl Scouting.
• Knowledge of museums, tourism, cultural attractions, or nonprofit environments.
• Experience with point-of-sale (POS) systems and inventory handling.
• Experience working with youth, families, volunteers, or visitors in a mission-driven environment.
• Previous customer-facing retail or hospitality experience.

Responsibilities

• Welcome, assist, and engage visitors while sharing information about the Juliette Gordon Low Birthplace Museum, Girl Scouts of the USA, and museum merchandise.
• Maintain a clean, organized, and visually appealing museum store by replenishing merchandise, straightening displays, and keeping the sales floor visitor-ready.
• Accurately process sales transactions and follow museum store cash-handling procedures.
• Assist with receiving, pricing, and preparing merchandise for the sales floor.
• Complete assigned opening and closing responsibilities to prepare the museum store for visitors and the next business day.
• Maintain a flexible work schedule, including weekdays, weekends, and some holidays as required by operational needs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED