Representative, Museum Store (part-time)

Girl Scouts of the USA • Savannah, GA

1d

About The Position

The Store Representative supports the Juliette Gordon Low Birthplace Museum Store by delivering exceptional customer service and creating a welcoming visitor experience. This part-time position engages visitors by sharing information about the Birthplace, Girl Scouts of the USA, and museum merchandise while supporting daily retail operations. The role contributes to the GSUSA mission by promoting merchandise aligned with the legacy of Juliette Gordon Low and the Girl Scout Movement, maintaining an attractive retail environment, processing sales transactions, and supporting overall store operations.

The position operates in a professional museum environment. Due to the seasonal nature of museum visitation, a minimum number of work hours cannot be guaranteed. The current starting rate is $13.00 per hour. Accommodations will be made to enable qualified individuals to perform the essential functions.

Requirements

• High school diploma or general education degree (GED).
• Knowledge of customer service best practices and visitor engagement.
• Understanding of retail store operations and sales transactions.
• Ability to create a welcoming and inclusive experience for visitors of all ages.
• Familiarity with merchandise presentation and maintaining a retail environment.
• Strong customer focus and commitment to providing exceptional service.
• Excellent verbal communication and interpersonal skills.
• Reliability, accountability, and a strong work ethic.
• Ability to work independently and collaboratively in a team environment.
• Professionalism and positive visitor engagement.
• Basic math skills and ability to accurately handle cash transactions.
• Basic computer skills and ability to learn and operate a point-of-sale (POS) system.
• Ability to receive, price, stock, and maintain merchandise displays.
• Ability to use a personal smartphone and work-related applications.
• Ability to give group presentations and assist visitors in a busy museum environment and/or manage classroom activities for youth audiences multiple times during a work shift.

Nice To Haves

• Previous experience in retail, hospitality, or Girl Scouting.
• Knowledge of museums, tourism, cultural attractions, or nonprofit environments.
• Experience with point-of-sale (POS) systems and inventory handling.
• Experience working with youth, families, volunteers, or visitors in a mission-driven environment.
• Previous customer-facing retail or hospitality experience.

Responsibilities

• Welcome, assist, and engage visitors while sharing information about the Juliette Gordon Low Birthplace Museum, Girl Scouts of the USA, and museum merchandise.
• Maintain a clean, organized, and visually appealing museum store by replenishing merchandise, straightening displays, and keeping the sales floor visitor-ready.
• Accurately process sales transactions and follow museum store cash-handling procedures.
• Assist with receiving, pricing, and preparing merchandise for the sales floor.
• Complete assigned opening and closing responsibilities to prepare the museum store for visitors and the next business day.
• Maintain a flexible schedule, including weekdays, weekends, and some holidays as required by operational needs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED