Representative I Account Services

PUMA•Boston, MA

1d•$42,800 - $68,500

About The Position

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application. PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.

Requirements

Bachelors or Associates degree preferred
2+ year of related experience, preferably in retail or athletic footwear/apparel industry
Ability to work and collaborate with cross functional teams
Intermediate Excel knowledge required
Ability to utilize successful time management and prioritization skills
Domestic travel may be required

Responsibilities

Manage orderbook of assigned accounts including Sales orders and Bulk orders
Serve as a main point of contact and liaison between the account, internal operations team, and Sales
Manage the full order life cycle including internal coordination with Sales, Sales Planning, Demand Planning, Procurement, Compliance, Credit, Allocations and Warehousing
Troubleshoot, communicate, and resolve orderbook issues with Accounts
Analyze orderbook and develop/ execute a plan to meet customer’s requirements and Sales goals
Collaborate with the Credit and Return teams to assist customer’s needs and manage chargeback disputes
Responsible for presenting monthly KPIs to Account Success management and manage daily EDI uploads.
Meet and represent department with Sales and Accounts, including business travel