Representative Guest Services- Part Time (Harrah's Atlantic City)
About The Position
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.
Requirements
- Superior customer service skills
- Upbeat and positive attitude
- Ability to build relationships
- Ability to anticipate needs
- Ability to provide fast, flawless service
- Ability to resolve service breakdowns
- Knowledge of Caesars Rewards programs and card membership
Responsibilities
- Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
- Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
- Creates an atmosphere of luck and celebrates guest’s wins.
- Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
- Anticipates needs and provides fast, flawless service.
- Checks for satisfaction and effectively resolves service breakdowns when they exist.
- Promotes Caesars Rewards programs and card membership.
- Provides a warm farewell and thanks guests for visiting.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
