Representative Customer Service | Main Capus Primary Care | Full-Time | Days
UF Health•St. Augustine, FL
•Onsite
About The Position
Under the direction of the Supervisor, the Customer Service Representative is responsible for scheduling patient appointments and managing the clinical medical records system. The Customer Service Representative will serve as a liaison between patients and hospital staff.
Requirements
- High school diploma or GED equivalent
- Demonstrated effective verbal and written communication skills
- Ability to manage stressful situations professionally, courteously, and effectively
- Basic knowledge and understanding of medical terminology
- One to two years of customer service experience
Nice To Haves
- Completion of a medical terminology course
- Two years of customer service experience in a healthcare-related setting
Responsibilities
- Scheduling patient appointments
- Managing the clinical medical records system
- Serving as a liaison between patients and hospital staff
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
