Représentant de centre d'expédition - sur appel

Purolator•Rimouski, QC

5d•$24•Onsite

About The Position

Purolator is a company with nearly 14,490 employees in Canada, including approximately 2,800 in Quebec. It is recognized as Canada's most reliable delivery service partner in the Gustavson Brand Reliability Index. Purolator offers employment stability and advantageous working conditions, with opportunities for internal advancement. This is a "sur appel" (on-call) position with no guaranteed hours. The salary is $23.93 per hour, with a $0.22/hour wage equity adjustment. The work location is 193 Montée Industrielle, Rimouski, Quebec G5M 1A7.

Requirements

Exceptional organizational, communication, and problem-solving skills
Ability to lift up to 70 lb without assistance
Good knowledge of the region's geography
Ability to prioritize and manage multiple tasks with tight deadlines
Pass aptitude tests in English (Bilingualism), Data Entry Speed Test, and Perception Test

Nice To Haves

Strong sense of organization and great versatility
Team spirit
Embody and demonstrate at all times our core competencies: customer focus, communication, collaboration, trust, and personal development.

Responsibilities

Serve customers effectively and politely by phone or in person
Sell products and services
Handle customer complaints and requests
Strive to resolve issues related to shipments
Strive to resolve issues related to equipment and technology
Collaborate with head office staff, local management, couriers, warehouse staff, account managers, and other partners to ensure excellent customer service