Repossession Specialist

Axos Bank • Las Vegas, NV

1d • $22 - $25

About The Position

Axos Bank is seeking a Repossession Specialist to manage the end-to-end repossession process for active, charged-off, and accelerated loans. The role ensures accurate and compliant credit reporting related to bankruptcies, repossessions, and charge-offs. Responsibilities include skip tracing, validating borrower information, coordinating with repossession vendors, and communicating with internal stakeholders. The specialist ensures credit bureau reporting follows Metro 2 standards and regulatory guidelines and maintains complete records that support compliance, accuracy, and operational efficiency.

The role requires knowledge of applicable federal and state laws, credit bureau reporting, Metro 2 guidelines, and regulatory requirements. The specialist analyzes trends in defaults, bankruptcies, and recoveries; resolves discrepancies; communicates and collaborates with internal teams and vendors; manages multiple workflows and deadlines; and adapts to regulatory, system, and operational changes while meeting performance and compliance standards.

The position requires 2 or more years of experience in auto loan repossession, collections, or recovery within financial services or the automotive industry. Candidates should have experience managing repossessions, skip tracing, vendor coordination, and account resolution, as well as knowledge of credit reporting practices and Metro 2 guidelines. Hands-on experience with loan servicing systems, general ledger accounting, and related administrative duties is also required.

The stated hourly target range is $21.60 to $25.00. Actual starting pay may vary based on factors including geographic location, experience, skills, specialty, and education. The role is eligible for annual discretionary cash and restricted stock unit bonus targets of 10% each; these may be awarded semi-annually based on performance goals and targets.

Axos describes itself as a digital-first financial services company whose publicly traded holding company is Axos Financial. The role requires sitting for extended periods and using standard office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Offers are contingent on passing a credit check, criminal background check, and pre-employment drug screening, including marijuana screening.

Requirements

• At least 2 years of experience in auto loan repossession, collections, or recovery within the financial services or automotive industry.
• Proven experience managing the repossession process, including skip tracing, vendor coordination, and account resolution.
• Demonstrated knowledge of credit reporting practices and Metro 2 guidelines, including reporting bankruptcies, repossessions, and charge-offs accurately.
• Hands-on experience with loan servicing systems, general ledger accounting, and administrative duties related to recovery and credit reporting.
• Familiarity with regulatory requirements governing repossessions, credit bureau reporting, bankruptcies, and charge-offs.
• Track record of maintaining compliance and accurate documentation and credit reporting while meeting operational deadlines.
• Strong understanding of and adherence to federal and state laws governing repossession activities, bankruptcies, charge-offs, and credit reporting, including FCRA, UDAAP, FDCPA, and SCRA.
• Excellent verbal and written communication skills.
• Ability to analyze account and portfolio trends, resolve discrepancies, and recommend corrective actions.
• Ability to manage multiple tasks and adapt to evolving requirements and priorities.

Responsibilities

• Manage the end-to-end repossession process for active, charged-off, and accelerated loans.
• Conduct skip tracing and validate borrower information.
• Coordinate with repossession vendors and maintain vendor relationships.
• Ensure accurate and timely credit bureau reporting of bankruptcies, repossessions, and charge-offs in accordance with Metro 2 standards and regulatory guidelines.
• Maintain complete and compliant records for repossession activity, bankruptcy accounts, charge-off processing, and credit bureau updates.
• Analyze trends in defaults, bankruptcies, and recoveries and provide insights to management for proactive portfolio risk management.
• Communicate and coordinate with internal stakeholders, including compliance, legal, and loan servicing, and escalate account issues as needed.
• Resolve discrepancies in credit reporting, repossession activity, and charge-off processing, and recommend corrective actions when errors occur.
• Partner with legal, compliance, and operational departments to ensure accuracy across recovery and credit reporting workflows.
• Manage multiple tasks while balancing repossession workflows, reporting deadlines, and compliance requirements.
• Adapt to changing regulatory requirements, systems, and operational priorities while maintaining accuracy and timeliness.
• Meet or exceed operational metrics and compliance standards.
• Continue training and development in repossession practices, bankruptcy management, credit reporting, and regulatory changes.

Benefits

• Medical, dental, vision, and life insurance.
• Paid sick leave, three weeks of vacation, and approximately 11 holidays per year.
• HSA or FSA account and other voluntary benefits.
• 401(k) retirement savings plan with employer match.
• 529 savings plan.
• Employee mortgage loan program.
• Free access to an Axos Bank account with self-directed trading.
• Eligible for an annual discretionary cash bonus target of 10%.
• Eligible for an annual discretionary restricted stock units bonus target of 10%.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed