Reports Analyst

MetLife•Tampa, FL

6d•$41,600 - $72,300•Hybrid

About The Position

The Reports Analyst is responsible for providing customer data, reporting, analysis, trending, and recommendations to business management and ensuring data integrity, format, collection, and presentation in an accurate and timely manner across Small Market, Regional Market, Specialty Market, and National Accounts. This is an exciting opportunity to be a part of a team that provides exceptional operational support to our internal customers.

Requirements

Expert level in Microsoft Excel and other MS Suite products.
3-4 years of related work experience in reporting and data analysis
Excellent organizational, interpersonal, and communication skills both written and verbal
Self-motivated, quick learner and proactive in personal development
Ability to use AI to improve speed, quality, and efficiency across a broad range of day-to-day tasks.

Nice To Haves

Bachelor’s degree in related field or equivalent experience.
Experience with Dental, Disability, Life products

Responsibilities

Run ad hoc and scheduled reports and submit to business management and/or senior staff.
Respond to detailed information requests by preparing and creating business and operational reports.
Research requests and download data in order to prepare exhibits, summaries, presentations, and/or reports for review by business management or senior staff.
Manipulate data using spreadsheet or database applications taking into account technical knowledge of operations, reporting formats, and objectives of data analysis.
Maintain databases, ensure integrity of data, and remain current on applicable business functions and technology tools.

Benefits

Comprehensive health plan that includes medical/prescription drug and vision
Dental insurance
No-cost short- and long-term disability
Company-paid life insurance
Legal services
Retirement pension funded entirely by MetLife
401(k) with employer matching
Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance
Employee Assistance Program (EAP)
Digital mental health programs
Parental leave
Paid time off
Paid holidays
Volunteer time off
Tuition assistance