Reporting Specialist I
Global IID Parent LLC•Grapevine, TX
•Remote
About The Position
The purpose of this position is to manage the daily sorting, processing, and distribution of data recorded from alcohol monitoring devices and associated data management systems to Monitoring Authorities, in accordance with applicable requirements for assigned jurisdictions. A customer-service mindset is key to success in this role. The Compliance Reporting Specialist I (CRS I) reports to the Compliance Supervisor and will support projects and matters of limited difficulty.
Requirements
- High school diploma or equivalent
- Customer service experience preferred but not required (0–1+ years)
- Strong attention to detail
- Proficiency with basic computer skills, including Microsoft Office, and willingness to learn proprietary systems
- Competent oral and written communication skills
- Adaptability and resourceful thinking in potentially challenging or stressful situations
Responsibilities
- Understand the collection and distribution of client data to enable efficient and accurate responses to Monitoring Authority and client questions or requests
- Ensure efficiency and accuracy when utilizing various company databases to maintain client files, while protecting the integrity of data dissemination in accordance with jurisdictional requirements
- Ensure accurate and timely submission of all photo reviews and document scanning
- Support the department with the review of daily data communications to assigned Monitoring Authorities
- Manage correspondence efficiently and respond to inquiries accurately and on time
- Meet or exceed all assigned deadlines
- Perform other duties as assigned
Benefits
- A comprehensive health plan that includes medical, dental, and vision coverage
- A 401(k)-retirement plan with a generous company match
- Birthday & Anniversary bonus
- Company-wide discounts
- Life insurance
- Telemedicine access
- Short & long-term disability
- Positive work environments that offer work/life balance and professional growth
- Mission-driven work making a global impact with local roots
- The opportunity to have hands on work experience with industry leading, innovative technology
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
