Reporting & Communications Manager (4853)

TD•Toronto, ON

4d•Onsite

About The Position

This role is for a Reporting & Communications Manager within the Risk Management line of business at TD, a large bank in Canada. The position is located in Toronto, Ontario, and involves a standard 37.5-hour work week. The individual will be part of a supportive and close-knit communications team and will have opportunities to collaborate with various groups across data risk management, gaining significant leadership exposure. This role is presented as a valuable opportunity for career development within the financial industry.

Requirements

Graphic design
Strong with Microsoft Office, especially Word, Outlook, and PowerPoint
Strong writing and editing, with ability to develop clear, simplified messages to communicate with a variety of stakeholders, up to and including the C-Suite and Board of Directors
Ability to understand, synthesize, simplify and concisely communicate complex ideas/concepts
Experience working in both a technical and business context
Self-starter, independent, take the reigns and run with things.
The ability to collaborate to get tasks / assignments completed in a timely manner, ability to tell that story in a concise and clear manner.
Working with various partners to obtain narrative / story to put content together in presentation decks.

Nice To Haves

Experience in data management and/or data risk management
Event planning experience
Former TD / banking experience

Responsibilities

Develop and lead communications program, including plans and support collateral for initiatives to impacted stakeholders.
Develop clear, simplified messages and/or content to communicate with a variety of stakeholders, via visuals, written communications, learning experiences, etc.
Understand, synthesize, simplify, and concisely communicate complex ideas/concepts (e.g., technical to business).
Provide professional communications support, including the execution and evaluation of communication initiatives, programs, projects, and work-plans as assigned.
Lead initiatives for ORM including the colleague portal and All Hands Call.
Provide support to functional Managers and respective business partners by executing project plans to enable communication strategies.
May manage daily media reviews/analysis and news release process.
Where applicable, filter media inquiries, research issues and manage news release schedules and approvals.
Support, and for less complex projects may lead, the creation of plans/solutions, adding ideas from research and other team members/subject matter experts and ensuring that client issues, concerns and priorities are identified.
Work with assigned business partners and/or third-party suppliers to coordinate changes and approvals for content and design.
Successfully implement project tasks and key deliverables under the direction of the Manager.
Filter and research internal/external communication/employee inquiries and support day-to-day communications for review and approval by key business partners.
May manage on-going relationships with outside agencies, third party service providers and external representatives to research or obtain information.
Participate in evaluating the effectiveness of projects/plans/programs/initiatives after implementation; assist in compiling and analyzing feedback from various internal areas and outside vendors, develop recommendations as appropriate and incorporate changes into future plans.
May maintain appropriate project records, databases and information, reports to management and others on project status and updates.
Understand the functions, intricacies and requirements of the respective product(s) or business line(s) supported.
Support or manage the integrated implementation of work activities / policies / processes / procedures / changes across multiple functional areas.
May drive leading-edge use of visual media: video, photography, interactive digital features and infographics, to tell TD's stories in compelling, engaging and immediate ways.
Prioritize and manage your own workload to meet service level requirements for service and productivity.
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate.
Be knowledgeable of practices and procedures within your own area of responsibility and keep abreast of emerging trends for your own functional area.
Protect the interests of the organization, identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary.
Conduct internal and external research projects; support the development/delivery of presentations / communications to management or broader audience.
Conduct reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices.
Monitor service, productivity and assess efficiency levels within own function and implement continuous process/performance improvements where opportunities exist.
Acquire and apply expertise in the discipline, provide guidance, assistance and direction to others.
Identify, recommend and effectively execute standard practices applicable to the discipline.
Adhere to internal policies/procedures and applicable regulatory guidelines.
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
May lead work streams by acting as a project lead / subject matter expert for small scale projects / initiatives in accordance with project management methodologies.