Reporting and Data Insights Analyst

Gordon Food Service•Wyoming, MI
•Hybrid

About The Position

The Reporting and Data Insights Analyst designs and delivers reporting solutions, insights, and analytics, and partners with leadership on developing and implementing data insights. The role serves as an Internal Audit reporting and continuous improvement expert, partnering with Internal Audit, Asset Protection, and Enterprise Risk Management to understand business problems and create reporting tools that support decision-making. The analyst develops interactive visualizations, interprets data using statistical techniques, recommends metric definitions, and supports metric governance and documentation. The role also develops data governance standards, policies, and procedures; promotes data quality and privacy; serves as a data steward; and collaborates across teams to optimize or automate processes. The analyst supports change management, communication, and training, and delivers training on dashboards, AI tools, and automations. The position works Monday through Friday, 8:00 a.m. to 5:00 p.m., on a hybrid schedule of four days in the office and one day from home.

Requirements

  • Bachelor's degree in Finance, Accounting, Computer Science, Information Systems, or Data Science, or equivalent.
  • At least 2 years of experience in data analytics using tools such as Looker, Power BI, or Tableau.
  • At least 2 years of experience with artificial intelligence tools such as Gemini, ChatGPT, or Claude.
  • Understanding of data governance and data quality concepts.
  • Analytical and problem-solving skills, business discernment, and the ability to communicate analysis clearly and compellingly.
  • Experience developing complex reports, layouts, and analytics for business purposes.
  • Experience gathering requirements, designing, prototyping, testing, and deploying solutions to meet customer requirements.
  • Strong communication and presentation skills, including the ability to manage customer expectations.
  • Passion for exceptional customer service.
  • Comfort translating ambiguity into tangible outcomes.

Responsibilities

  • Serve as an Internal Audit reporting and continuous improvement expert, building knowledge of reporting and data functionality and developing partnerships with relevant process areas.
  • Partner with Internal Audit, Asset Protection, and Enterprise Risk Management to understand business problems, questions, and how reporting tools support business decisions.
  • Develop interactive, accessible data visualizations that address business problems, enable insights, and support recommendations.
  • Interpret data and analyze results using statistical techniques; recommend metric definitions and support metric governance and documentation.
  • Blend multiple data sources into cohesive insights.
  • Develop data standards, policies, and procedures, including methods to monitor, analyze, and correct data usage, distribution, and reporting.
  • Facilitate collaboration and cross-functional partnerships to address departmental challenges.
  • Evaluate priorities and resolve complex issues by developing and implementing process optimization or automation solutions.
  • Assist with change management, communication, and training initiatives to improve data governance and reporting capabilities.
  • Support scalable frameworks, standards, and data best practices while maintaining data integrity and privacy across the data ecosystem and lifecycle.
  • Serve as a data steward in partnership with managers of critical data systems to communicate data governance needs.
  • Support documentation and implementation of data quality policies, standards, and procedures for legacy and new data environments.
  • Develop and deliver training for end users on new and existing dashboards, AI tools, and automations.
  • Provide project oversight in support of the direction and delivery of analytics and data governance solutions.
  • Gather requirements, design, prototype, test, and deploy solutions to meet customer requirements.
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