Reporting Analyst (Hybrid)

CareFirst•Washington, DC
•Hybrid

About The Position

The Reporting Analyst shapes and executes reporting strategy for collected data, helping drive business decisions through metric analysis and report design. The role communicates findings to stakeholders and makes suggestions based on analysis. The analyst works with stakeholders to understand business data needs, identify functional requirements, analyze data, develop and test reports, and incorporate feedback into reporting products. The position conducts quality control, communicates findings, and obtains stakeholder sign-off before reports are implemented in production. It also prepares ad hoc analyses, researches moderately complex issues, recommends reporting-process improvements, and supports business operations development by creating standard operating procedures. The role collaborates with another Requirements/Business Analyst and may work with Developers and a System Architect to capture and manage requirements and design system concepts of operations from business and technical perspectives. There are no direct reports, but the analyst is expected to help guide and mentor less experienced staff and may lead a team of matrixed resources.

Requirements

  • Bachelor's degree in Business Administration or a related field, or four additional years of relevant work experience in lieu of the degree, in addition to the required work experience.
  • Strong research and investigative skills.
  • Proficiency in Microsoft Office programs.
  • Ability to maintain effective interpersonal relationships.
  • Excellent written and verbal communication skills.
  • Must be eligible to work in the U.S. without sponsorship.

Nice To Haves

  • Data Management / Certified Analytics Professional (CAP) certification preferred upon hire.
  • Proven ability to turn data into meaningful analysis, present it to business stakeholders, and drive business value.
  • Experience developing return on investment (ROI) analyses and presenting them to stakeholders and management.
  • Ability to see the big picture while focusing on details when necessary.

Responsibilities

  • Collaborate with stakeholders to understand data needs and create business reports.
  • Identify functional requirements through process analysis, document and procedure reviews, and stakeholder interviews and meetings.
  • Work with Developers and the System Architect to use requirements in designing system concepts of operations from business and technical perspectives.
  • Analyze data and develop observations and findings.
  • Create and test reports, incorporating feedback and revisions into reporting products.
  • Conduct quality control, communicate findings, and obtain stakeholder sign-off before implementing reports in production.
  • Prepare ad hoc analyses, research moderately complex issues, and develop reports supporting reporting requirements.
  • Analyze and interpret data and recommend improvements to reporting processes.
  • Collaborate with another Requirements/Business Analyst in interviews and workgroups to capture and develop requirements.
  • Analyze requirements and manage requirement changes.
  • Support business operations development and develop standard operating procedures.
  • Assist in guiding and mentoring less experienced staff and potentially lead matrixed resources.

Benefits

  • Comprehensive benefits package
  • Various incentive programs/plans
  • 401k contribution programs/plans
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