Report Quality Assurance Specialist
About The Position
Report Quality Assurance personnel review applicable case information, testing ordered, and final reports to ensure accuracy and consistency, providing clients with high-quality information. This role is responsible for releasing test results and patient reports after confirming that information is accurate and properly presented for the requesting physician. It reviews case documentation and specimen information, handles required post-QC report reviews, and contributes to team operations and issue resolution. The position requires the ability to work remotely and meet performance metrics under limited supervision. A quiet, dedicated workspace and high-speed internet with at least 100 Mbps download speed are required. Periodic travel and some evening, weekend, and/or holiday work are required.
Requirements
- High school diploma or equivalent.
- Successful work as a Level I for a minimum of 1–2 years, or equivalent experience.
- Ability to work remotely and meet required performance metrics under limited supervision.
- Quiet, dedicated workspace and access to high-speed internet with a minimum download speed of 100 Mbps.
- Ability to sit, stand, and/or work at a computer for long periods.
- Visual acuity and analytical skill to distinguish fine detail, and ability to pass a visual color discrimination test.
Nice To Haves
- Previous data entry and/or laboratory experience.
- Experience working in a regulated environment such as CLIA, NYS, CAP, FDA, or ISO.
Responsibilities
- Release test results and patient reports.
- Confirm that information is accurate and presented properly before documentation is sent to the requesting physician.
- Review applicable case information to ensure required documents are present and specimen information is correct.
- Review reports for required Post QC requests from the Evidence team.
- Meet level-specific performance metrics with minimal errors.
- Participate in weekly task rotation.
- Help resolve issues and troubleshoot problem cases.
- Learn new tasks and provide flexible coverage when needed.
- Demonstrate strong interpersonal skills and participate in team decision-making.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
