Report Quality Assurance Specialist
About The Position
Report Quality Assurance personnel review applicable case information, testing ordered, and final reports to ensure accuracy and consistency and provide clients with high-quality information. The role is responsible for releasing test results and patient reports and confirming that information and documentation are accurate and properly presented before being sent to the requesting physician. The position also reviews case documentation and specimen information, as well as reports for required Post QC requests from the Evidence team. The specialist must meet level-specific performance metrics with minimal errors, participate in weekly task rotations and team decision-making, help resolve and troubleshoot problem cases, learn new tasks, and provide coverage when needed. The position requires remote work, a quiet dedicated workspace, and high-speed internet. Periodic travel and some evening, weekend, and/or holiday work are required.
Requirements
- High school diploma or equivalent.
- Successful work as a Level I for a minimum of 1–2 years, or equivalent experience.
- Ability to work remotely and meet required performance metrics under limited supervision.
- Quiet, dedicated workspace and access to high-speed internet with a minimum download speed of 100 Mbps.
- Ability to sit, stand, and/or work at a computer for long periods.
- Visual acuity and analytical skill to distinguish fine detail, and ability to pass a visual color discrimination test.
- Ability to travel periodically and work some evenings, weekends, and/or holidays.
- Successful completion of the pre-employment process, including criminal background check, drug screening, applicable credit check, and reference verification.
Nice To Haves
- Previous data-entry and/or laboratory experience.
- Experience working in a regulated environment such as CLIA, NYS, CAP, FDA, or ISO.
Responsibilities
- Release test results and patient reports.
- Confirm that information being sent is accurate and documentation is properly presented before it is sent to the requesting physician.
- Review applicable case information to ensure necessary documents are present and specimen information is correct.
- Review reports for required Post QC requests from the Evidence team.
- Meet performance metric requirements for the level with minimal errors.
- Participate in weekly task rotation.
- Resolve issues and troubleshoot problem cases.
- Learn new tasks and provide coverage when needed.
- Demonstrate strong interpersonal skills and participate in team decision-making.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
