Repair Technician

Tri Tool, Inc.•Rancho Cordova, CA

17h•Onsite

About The Position

The Repair Technician is responsible for maintaining and repairing Tri Tool's product line and ensuring inventory is performance ready. Responsibilities include post rental assessment, diagnosis, planning of actual repair/refurbishment work as required, final operability testing, and complete process documentation of all Tri Tool machinery. Provides troubleshooting and maintenance support for products and equipment, either in Tri Tool facilities or in the field. Identifies, analyzes, and repairs product failures, orders, and replaces parts as needed.

Requirements

Five or more years of work experience in mechanical
Ability to safely operate power tools and forklifts with little to no supervision
Basic computer skills with MS Office, Excel, and familiar with ERP software interfaces
Customer service skills to act responsively to customer inquiries and requests; and escalate the more difficult matters appropriately
Ability to build effective working relationships with staff, customers and others
Communication skills to provide procedural and information, and to follow written and oral instructions
Flexibility to adapt to changing work priorities
Demonstrated organizational, problem solving and common-sense skills
High School Diploma or GED
Technical/other training
Valid Driver's License

Nice To Haves

Experience with gas-tungsten/gas metal welding arc characteristics and phenomenon preferred
Ability to understand electronic and hydraulic schematic and wiring diagrams
Ability to travel up to 25% of the time

Responsibilities

Performs installation/setup support, diagnostic analysis, repair, and preventative maintenance on Tri Tool's products
Assists delivery trucks in the unloading of incoming shipments, and the loading of outgoing shipments.
Completes shipping paperwork and packing slips for accurate tracking records.
Sets up and conducts functional and verification testing of all Tri Tool products.
Responsible for final repair and product quality, which includes but is not limited to repairing and repackaging Tri Tool products for return shipment or restock.
Evaluates Tri Tool rental/lease equipment for readiness prior to shipping.
Inspects and repairs Tri Tool rental equipment when returned or through warranty, documents actual work performed for asset history reporting and reports all obvious misuse of equipment.
Maintains a clean and safe facility.
Assists other technicians as needed.
Provides backup and completes duties to support the lease manager.
Travel between facilities may be required.
Performs other duties and special projects as assigned.
Perform other tasks within the area of responsibility as required by the Company