Repair Technician

Tobii Dynavox • Pittsburgh, PA

1d • Onsite

About The Position

We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives. At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed. As a member of our team, you’ll have the power to make it happen. You’ll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers’ lives. This role is ideal for someone who is tech-savvy, organized, and thrives in a steady, hands-on environment where consistency and care matter just as much as efficiency.

Requirements

• Detail-oriented with an appreciation for accuracy, particularly when dealing with shipping labels, addresses, and order contents.
• Solutions-focused with strong communication skills when problem solving in a team environment.
• Comfortable using and adapting to new technology for warehouse processes.
• Strong organizational skills and maintain a clean workspace.
• Enjoy being active and on your feet throughout the day (Light to moderate physical labor is involved.)
• Reliable, punctual, and self-motivated, with an ability to stay focused and complete tasks in a timely manner.
• Interested in lean process improvement and contributing to efficiency gains in the warehouse environment.
• Take pride in your work and your team’s accomplishments, continuously seeking to improve yourself and help your team reach higher goals than thought possible.
• Ability to lift and carry items up to 50 lbs. (Occasionally heavier with assistance).
• Prolonged periods of standing and walking throughout the warehouse.
• Frequent bending and stooping to access inventory and storage areas.
• Regular reaching overhead and handling of materials and equipment.
• Occasional use of ladders or step stools to access high shelves.

Nice To Haves

• Held a repair tech job previously and are familiar with electronic component repairs.
• Familiarity with ERP/WMS systems, especially Microsoft Dynamics 365.
• Experience working with Haz mat or international shipments.

Responsibilities

• Perform device repairs within a timely manner.
• Communicate with tech support to fully understand the nature of the performance problem and ensure proper repair.
• Inspect finished products for quality and adherence to customer specifications.
• Use Microsoft Office suite (Teams, Outlook, shared documents and drives) to collaborate with coworkers all throughout the country.
• Utilize warehouse systems including barcode scanners, Enterprise Resource Planning software (Microsoft Dynamics 365), and shipping software to track, log, and update shipping information.
• Actively contributes to continuous process improvement by identifying opportunities to optimize warehouse organization and streamline shipping processes.
• Collaborate with our team in other departments to resolve any shipping issues and ensure the flow of shipments is uninterrupted.
• Follow all safety protocols and always maintain organization and cleanliness in compliance with 5S standards.
• Perform various other tasks assigned by manager.

Benefits

• Paid Leave Time (PLT): Potential to earn 17 days per year (increases with tenure)
• Sick Days: 5 sick days
• Paid Holidays: 11 paid holidays (including 1 floating holiday)
• 401(k) Retirement Plan: Company match of 50% on the dollar, up to 6% of employee contribution
• Healthcare Coverage: Choose from multiple Medical, Dental, and Vision plans starting the 1st of the month following hire date. Coverage includes dependents and domestic partners
• Wellness Reimbursement: $250 annually to support employee’s healthy lifestyle
• Tuition Reimbursement: $3,000 for undergraduate and $6,000 for graduate coursework each year
• Parental Leave: Up to 6 weeks of paid bonding leave and paid postpartum leave for new parents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees