Repair Technician

OWL ServicesAlexander City, AL
Onsite

About The Position

OWL Services is a leading provider of sales, installation, program management, and service to various sectors including retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. The company operates with 33 offices, distribution centers, and over 1,400 field service professionals, offering a comprehensive service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions, ensuring continuous operation 24 hours a day, 7 days a week, 365 days a year. OWL Services has been recognized with numerous awards for customer service, including EVgo’s Deployment Excellence Award. The Repair Technician role is specifically responsible for evaluating and repairing company-supported products and equipment, with a focus on the Security industry.

Requirements

  • Possess an understanding of a service-oriented organization and understand the requirement of emphasis on quality work and customer satisfaction.
  • Possess basic computer knowledge (specifically MS Windows).
  • Possess basic electrical knowledge.

Responsibilities

  • Evaluate and repair products including closed circuit TV, networking, and other equipment.
  • Follows weekly repair schedule and time expectations per unit type of equipment being repaired.
  • Diagnoses and repairs/tests equipment per the repair schedule and service procedures.
  • Meets or exceeds the average repair time objectives by equipment type.
  • Performs other related duties as assigned.

Benefits

  • 10 Paid Holidays
  • Flexible Time Off
  • 401(k) Company Match
  • Health, Dental, and Vision Insurance
  • HSA and FSA
  • Disability & Occupational Accident Insurance
  • Company-Paid Life Insurance Policy
  • Employee Assistance Program (EAP)
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