Repair Technician
About The Position
The Repair Technician performs surgical instrument inspection, repair, and refurbishment in a field-based setting. Technicians work from mobile repair trucks at customer sites and, in more condensed markets, at regional labs. The role focuses on delivering timely, quality repairs that meet compliance standards and provide a superior customer experience. Previous instrument repair experience is not required; verifiable transferable hands-on experience may qualify. The position is safety sensitive, requires daily travel in a company vehicle, and may require occasional overnight travel. Candidates must be based in Texas to support the assigned territory.
Requirements
- High school diploma or GED.
- At least one year of verifiable hands-on experience involving repair, assembly, product testing, or use of small hand tools, or equivalent transferable experience.
- Ability to lift up to 50–100 pounds at times and push instrument rolling carts weighing 10–150 pounds at times.
- Ability to work flexible schedules with early or late hours, sometimes outside normal business hours, including nights and weekends, based on customer needs.
- At least 21 years of age and able to meet FMCSA/DOT and driver's license requirements.
- Ability to pass a DOT medical/physical exam and comply with DOT regulations.
- Valid driver's license with an acceptable driving record; CDL required where applicable.
- Ability to meet the requirements of a seven-year driving-record check as part of onboarding.
- Ability to travel daily by driving a company vehicle and make occasional overnight trips.
- Must be based in Texas.
Nice To Haves
- Related technical or mechanical certifications.
- Competitive equipment training.
- Related military experience; these qualifications may be considered toward the experience requirement.
Responsibilities
- Perform basic repair and maintenance of surgical instruments, including ultrasonic cleaning, buffing and polishing, bending, shaping, sharpening, hinge-point work, serration repair, and brazing.
- Provide invoices, work orders, and daily documentation in accordance with customer reporting and contractual or regulatory requirements, including end-of-day reporting such as the OAR.
- Complete Preventative Maintenance Inspections (PMI) as needed, within training and capability level.
- Follow DOT, company, and customer protocols for safe operation of the On Location repair truck, including vehicle and equipment safety procedures.
- Follow company safety and health policies, use personal protective equipment, and complete safety observations according to site requirements.
- Work primarily inside a mobile repair truck while making frequent trips inside hospitals.
- Support various locations within the assigned territory based on service agreements, customer needs, and staffing levels.
- Drive a company vehicle daily and conduct basic box truck safety checks.
Benefits
- Market-competitive pay of $18.90–$24.46 per hour.
- Extensive paid time off and nine added holidays.
- Healthcare, dental, and vision benefits.
- Long- and short-term disability coverage.
- 401(k) with company match.
- Maternity and parental leave.
- Additional add-on benefits and program discounts, such as pet insurance.
- Tuition reimbursement and continued education programs.
- Opportunities for advancement in a stable, long-term career.
- Eligible for bonus participation.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
