Repair Technician

OMRON • Dallas, TX

11d

About The Position

Omron Automation-Americas is seeking a Repair Technician to repair Omron products across motion, controllers, HMIs, PLCs, barcode, vision, safety, and automation technologies, as well as Delta Tau and MicroScan products. The role supports daily Dallas Repair Center operations, manages the RMA backlog, and helps keep repair turnaround on track as the center expands toward Product Care Center capabilities. The technician diagnoses and repairs products using specialized test benches and advanced diagnostic tools, then tests, calibrates, and configures repairs to confirm they meet product specifications and applicable safety and quality standards.

The technician documents diagnostic steps, parts used, labor time, test results, and repair status; maintains customer repair documentation; and helps develop or update repair work instructions and standard operating procedures. The role also includes maintaining test equipment, improving approved workflows and procedures, collaborating with engineers and technicians on complex issues, and providing technical guidance to customers and internal teams. The technician is expected to represent Omron's Guiding Principles in interactions with colleagues, customers, and distributors. Travel is up to 25%.

Requirements

• Associate or bachelor's degree in engineering, electronics, or a related field, or electronics technician training at a technical or trade school.
• At least five years of professional experience in technical repair.
• At least three years repairing and troubleshooting industrial automation equipment, including Delta Tau and MicroScan products, motion control, HMIs, PLCs, barcode, vision, and safety products.
• High-quality soldering and rework skills.
• Strong troubleshooting skills in electronics, control systems, and industrial automation, including diagnosing complex technical issues in a fast-paced environment.
• Proficiency in MS Office applications, including Word, Excel, and PowerPoint.
• Takes ownership of assigned work and follows repair issues through to resolution.
• Works collaboratively and independently with limited day-to-day direction.
• Communicates repair findings clearly in writing and in conversation with customers and coworkers.
• Is organized and detail-oriented, with disciplined repair documentation and quality control.

Nice To Haves

• Soldering certification; soldering or IPC certification is a plus.

Responsibilities

• Manage the RMA backlog and support daily Dallas Repair Center operations, keeping work moving and repair turnaround on track.
• Support the center’s transition toward Product Care Center capabilities as service needs expand.
• Repair Omron products across motion, controllers, HMIs, PLCs, barcode, vision, safety, and automation, as well as Delta Tau and MicroScan products.
• Diagnose complex failures through structured and unstructured troubleshooting using advanced diagnostic tools and test benches.
• Perform SMT board-level repairs by diagnosing faults and replacing defective components, circuit boards, wiring, and connectors.
• Use technical diagrams, schematics, and manuals to guide accurate repairs.
• Test, calibrate, and configure repaired devices to verify operation against product specifications.
• Record test results, pass/fail status, and deviations from expected performance.
• Certify repairs according to established procedures and applicable safety and quality standards.
• Maintain repair records with diagnostic steps, parts used, and labor time.
• Complete customer repair documentation and provide timely repair-status updates to the Repair Center Manager.
• Develop or update repair work instructions and standard operating procedures.
• Report recurring failures and recommend process or product design improvements.
• Maintain Omron test equipment to support reliable operation and minimize downtime.
• Review repair workflows and test procedures, then implement approved changes to improve efficiency and repair quality.
• Collaborate with engineers and technicians to resolve complex problems and improve repair outcomes.
• Provide technical guidance to customers and internal teams on the use, installation, and maintenance of repaired products.
• Represent Omron's Guiding Principles in interactions with colleagues, customers, and distributors.

Benefits

• Training and Career Development Program with a learning path and tools and resources to support career development.
• Competitive compensation.
• Immediate 401k match with 100% vesting.
• Profit sharing.
• Medical, dental, vision, and prescription drug benefits through Blue Cross Blue Shield.
• Community activities with local non-profit organizations and a Matching Gift Program.
• Flexible work arrangements and flexible work hours.
• Sick, vacation, and holiday pay.
• Wellness activities, including walking contests, nutritional learning sessions, on-site flu shots, and health screenings.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree