Repair Technician

Stryker•Kalamazoo, MI

2d•Onsite

About The Position

As a Repair Technician, you will perform in-house servicing and repair of company products. Receive, test, repair, and ship various products using considerable independent judgement to ensure quality, correctness, and proper procedures are used. Diagnoses mechanical, hardware, software and systems failures using established procedures. Perform maintenance, testing and calibration of repaired products. Resolve issues independently and update the support team as required. Prepares reports for analysis of product failure trends and service ability issues. Assist others in resolving their issues, offers advice and possible solutions to them. Work from engineering drawings and/or follow documented instructions. Perform shipping tasks and coach peers associated with international repair. Comply with documentation procedures, maintain an orderly, compliant workstation, understand and use material flow processes accurately, and exceed productivity and/or service level goals.

Requirements

Capable of exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly.
Ability to work flexible hours, as needed to support the business needs.

Nice To Haves

High School Diploma or GED
One (1) year relevant work experience
Repairing machinery, consoles, equipment
Experience in SAP, Microsoft Office (Excel, Word)

Responsibilities

Perform in-house servicing and repair of company products.
Receive, test, repair, and ship various products using considerable independent judgement to ensure quality, correctness, and proper procedures are used.
Diagnoses mechanical, hardware, software and systems failures using established procedures.
Perform maintenance, testing and calibration of repaired products.
Resolve issues independently and update the support team as required.
Prepares reports for analysis of product failure trends and service ability issues.
Assist others in resolving their issues, offers advice and possible solutions to them.
Work from engineering drawings and/or follow documented instructions.
Perform shipping tasks and coach peers associated with international repair.
Comply with documentation procedures, maintain an orderly, compliant workstation, understand and use material flow processes accurately, and exceed productivity and/or service level goals.