Repair Technician

DecisionPoint Technologies, Inc.•Woodinville, WA

13d•$21 - $23•Onsite

About The Position

The Repair Technician diagnoses, repairs, tests, and configures technology equipment to ensure devices meet quality and operational standards. This role performs hardware troubleshooting, repairs, and quality checks while maintaining accurate documentation and supporting repair operations. The position requires technical aptitude, attention to detail, and the ability to work efficiently in a fast-paced environment.

Requirements

Technical troubleshooting and problem-solving skills.
Attention to detail and accuracy when diagnosing and repairing equipment.
Ability to prioritize workload and manage multiple repair tasks efficiently.
Strong organizational and time management skills.
Effective verbal and written communication skills.
Customer service mindset with a focus on quality and timely resolution.
Ability to work independently and collaboratively within a team environment.
Adaptability and willingness to learn new technologies, repair methods, and systems.
Accountability and ownership of assigned work.
Ability to follow established processes, procedures, and quality standards.
Experience in troubleshooting and repairing electronic equipment, hardware, or technology devices.
Understanding of computer hardware components and peripheral devices.
Familiarity with diagnostic tools, testing equipment, and repair procedures.
Ability to interpret technical documentation, repair instructions, and work orders.
Basic computer proficiency, including Microsoft Office applications and business systems.
Ability to perform data entry accurately and maintain repair documentation.
High school diploma or equivalent required.

Nice To Haves

Experience with inventory tracking or repair ticket systems.
Familiarity with barcode scanners, printers, mobile devices, POS equipment, or networking equipment.
Technical certification or related education.
1–3 years of experience as a repair technician, bench technician, hardware support, or in a related technical role.
Experience repairing electronic devices, mobility equipment, POS systems, printers, handheld scanners, or related hardware.
Experience working in a warehouse, repair center, logistics, or technical operations environment.
Prior experience working within service level expectations and quality standards.
Soldering experience.
Adding solder paste to individual connector pins to repair blind leads of surface mount connectors.

Responsibilities

Diagnosing, troubleshooting, repairing, testing, and configuring technology equipment to ensure devices meet operational and quality standards.
Performing hardware repairs and replacing defective components.
Verifying equipment functionality.
Documenting repair activities accurately within company systems.
Maintaining inventory and repair records.
Following established repair procedures and safety guidelines.
Prioritizing workload to meet service expectations.
Collaborating with internal teams to support operational goals.
Equipment handling, staging, and shipping support.
Performing other duties as assigned.