Repair Technician

Omron Automation - Packaging Solutions - Americas • Dallas, TX

12d

About The Position

Omron Automation-Americas is seeking a Repair Technician to repair and test Omron industrial automation products, including motion, controllers, HMIs, PLCs, barcode, vision, safety, and automation technologies, as well as Delta Tau and MicroScan products. The role supports daily operations at the Dallas Repair Center, manages the RMA backlog, and helps the center transition toward expanded Product Care Center capabilities. The technician performs complex troubleshooting and board-level repairs, verifies device operation, documents repair work, maintains test equipment, and contributes to process improvements. The role also provides technical guidance to customers and internal teams and requires up to 25% travel.

Requirements

• Associate or bachelor's degree in engineering, electronics, or a related field, or electronics technician training at a technical or trade school.
• At least five years of professional experience in technical repair, including at least three years repairing and troubleshooting industrial automation equipment.
• Experience repairing and troubleshooting equipment such as Delta Tau and MicroScan products, motion control, HMIs, PLCs, barcode, vision, and safety products.
• High-quality soldering and rework skills.
• Strong troubleshooting skills in electronics, control systems, and industrial automation, including diagnosing complex technical issues in a fast-paced environment.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Takes ownership of assigned work and follows repair issues through to resolution.
• Works collaboratively and independently with limited day-to-day direction.
• Communicates repair findings clearly in writing and in conversation with customers and coworkers.
• Organized and detail-oriented, with disciplined repair documentation and quality control.

Nice To Haves

• Soldering certification; IPC certification is also noted as a plus.

Responsibilities

• Manage the RMA backlog and support daily Dallas Repair Center operations, keeping repairs moving and turnaround on track.
• Support the center’s transition toward Product Care Center capabilities as service needs expand.
• Repair Omron products across motion, controllers, HMIs, PLCs, barcode, vision, safety, and automation, as well as Delta Tau and MicroScan products.
• Diagnose complex failures using structured and unstructured troubleshooting, advanced diagnostic tools, and test benches.
• Perform SMT board-level repairs by diagnosing faults and replacing defective components, circuit boards, wiring, and connectors.
• Use technical diagrams, schematics, and manuals to guide repairs.
• Test, calibrate, and configure repaired devices to verify operation against product specifications.
• Record test results, pass/fail status, and deviations from expected performance.
• Certify repairs according to established procedures and applicable safety and quality standards.
• Maintain repair records documenting diagnostic steps, parts used, and labor time.
• Complete customer repair documentation and provide timely repair-status updates to the Repair Center Manager.
• Develop or update repair work instructions and standard operating procedures.
• Report recurring failures and recommend process or product design improvements.
• Maintain Omron test equipment to support reliable operation and minimize downtime.
• Review repair workflows and test procedures and implement approved changes to improve efficiency and repair quality.
• Collaborate with engineers and technicians to resolve complex problems and improve repair outcomes.
• Provide technical guidance to customers and internal teams on using, installing, and maintaining repaired products.
• Represent Omron's Guiding Principles in interactions with colleagues, customers, and distributors.

Benefits

• Training and career development program with learning paths, tools, and resources.
• Competitive compensation.
• Immediate 401(k) match with 100% vesting.
• Profit sharing.
• Medical, dental, vision, and prescription drug benefits through Blue Cross Blue Shield.
• Community activities with local nonprofit organizations and a Matching Gift Program.
• Flexible work arrangements and flexible work hours.
• Sick, vacation, and holiday pay.
• Wellness activities, including walking contests, nutritional learning sessions, on-site flu shots, and health screenings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree