Service Repair Processor

KARL STORZ•Goleta, CA

4d•Onsite

About The Position

KARL STORZ is a global leader in medical technology, committed to advancing healthcare through precision-engineered products and innovative solutions. Our teams play a critical role in ensuring the quality, reliability, and performance of the devices used in operating rooms around the world. We are seeking a skilled Repair Technician to support the inspection, diagnosis, and repair of medical cameras and optical/mechanical devices in a highly regulated environment. The Repair Technician is responsible for performing diagnostics, repairs, and final testing on returned medical devices using specialized video test equipment. This role requires strong technical aptitude, attention to detail, and the ability to work within established quality and regulatory standards.

Requirements

High School Diploma or equivalent
3–5 years of experience in electronic and/or optical/mechanical assembly
Experience with inspection or final product testing
Working knowledge of medical device quality standards (e.g., FDA 21 CFR Part 820, ISO 13485, ISO 9001)
Ability to use electronic test equipment such as oscilloscopes and vectorscopes
Experience following detailed assembly and rework instructions
Basic soldering skills
Troubleshooting ability at the sub-assembly level
Strong analytical and problem-solving skills
Solid written communication skills
General computer proficiency and data entry experience

Nice To Haves

Familiarity with SAP or similar ERP systems preferred

Responsibilities

Perform incoming inspection, diagnosis, repair, and final testing of medical cameras and optical/mechanical devices
Troubleshoot and repair products at the sub-assembly level
Replace components such as printed wiring boards (PWBs), cables, power supplies, optical/mechanical parts, and drives
Conduct software installations and optical cleaning as required
Generate complete and accurate repair documentation within SAP, including diagnoses, parts used, and defect codes
Perform SAP transactions such as data entry, stock transfers, and part status updates
Review bills of materials, engineering changes, and repair upgrade procedures using SAP
Implement engineering changes according to defined service rework instructions
Analyze repair history to support accurate diagnoses and identify quality trends
Participate in continuous improvement initiatives to enhance product quality and service performance
Ensure all work is completed in compliance with quality systems and regulatory requirements
Maintain regular and reliable attendance