Repair Technician, II

Zebra Technologies•USA - Georgia Offsite - Stratix, GA

3d•Hybrid

About The Position

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

Requirements

Minimum Education: High School diploma or GED preferred but not required
Minimum Work Experience: 1+ years of experience
Experience as a repair technician, having performed repair operations to required quality levels and job standards.
General math skills
Knowledge of computers and test equipment is required.
Manual dexterity and visual coordination are required.
Prior use of various hand tools.
Ability to stand and sit on production line throughout the shift.
Basic PC skills, MS office etc.

Responsibilities

Provides repair services and solutions of customer equipment.
Performs modular level repair of Zebra handheld devices under service contract in workbench environment.
Loads and tests software applications and operating software.
Uses small hand tools.
Performs basic soldering.
Possesses a basic understanding of application loading of devices and basic PC skills.
Performs logistical tasks, trouble shooting, repairs (mechanical or electrical in nature), testing, and cleaning of customer returned products.
Troubleshoots quickly and accurately based upon information given, observations, and/or product knowledge.
Understanding of the top common failure modes of products in areas of expertise.
Regularly contributes ideas and supports the implementation of continuous improvement action items.
Performs tasks associated with servicing customer product using both mechanical and electronic based skills. To include: Electronic/mechanical repairs, board level repairs, cleaning, loading software/firmware, testing, and final inspections.
Ability to troubleshoot quickly and accurately (mechanical or electrical issues) based upon information given, observations, schematic fault analysis, and/or product knowledge.
Learns and develops familiarity with a smaller subset of products and processes.
Applies basic knowledge of electronic principles
Documents records of work performed to resolve customer issues.