Repair Technician I

Olympus Corporation of the Americas•Richmond Hill, ON

21d•$20 - $26•Onsite

About The Position

This position is responsible for performing full inspections of all product lines using a variety of test equipment for consignment returns in accordance with company Standard Operating Procedures. Processing of return product documents and posting of return product inventory to its proper location or destination in a timely manner.

Requirements

High School Diploma or equivalent is required. A graduate of a community college (1-2 year program) with a technology concentration preferred.
Minimum of 0–1-year experience doing technical repairs required, preferably in the medical or health care industry
Ability to read, write, understand, and speak English is required. Bilingual French is an asset.
Ability to read and follow manuals, work instructions, job standards and related information required.
Demonstrated ability to maintain established key performance levels of quality and productivity required.
Must be customer focused with high attention to detail and urgency to meet and exceed expectations.
Proficiency in basic computer skills using Microsoft Office (Word, Excel, etc.)
Expected to maintain acceptable standards for attendance and punctuality, and as a condition of employment, work overtime as needed.
Hepatitis B vaccination is recommended for employees who are at risk for exposure to blood or other bodily fluids on the job. Service responsibilities include the handling of products and equipment that may have potentially come into contact with blood or bodily fluids. OCI requires that all employees working in areas that may be exposed to this risk, either provide proof of the Twinrix (Hepatitis A and B) vaccination or sign a waiver accepting the possible risk of exposure from not being vaccinated. If you have severe allergies or ever had a severe allergic reaction to a vaccine, please seek medical advice before taking this vaccine.

Responsibilities

Performs inspections and estimations of customer products received for repairs and troubleshooting.
Uses a variety of small hand tools and test equipment to make repairs and facilitate disassembly and reassembly of the product.
Completes and maintains accurate service records both electronically using the prescribed database and manually.
Ensures that safe work practices are employ by observing guidelines established and enforced by Olympus.
Maintains confidentiality of documents and processes.
Maintains a clean, well-organized work environment at all times.
May also be involved in mixing of glue, data recording, calibration, and cleaning of common areas.
Follows established procedures on routine work according to Olympus on-line repair manuals.
May be required to rotate through different parts of the repair department to ensure proper understanding of the products and the different repairs and inspection techniques.
Meet or exceed repair and quality standard times.
Applies acquired skills related to the repair and service of endoscopes, electronics, or microscopes products.
Actively participates and trains in the quality systems, quality improvement and "5S" programs as directed by management.
Perform all other related duties as assigned.