Repair Technician I, 1st shift (5:30am - 2:00pm)

HME Careers•Carlsbad, CA

About The Position

Under general supervision, the Repair Technician I troubleshoots returned company products to the component level and repairs equipment returned from the field for service. The role processes equipment for repair or exchange, identifies failures, restores products to working order, and documents repairs and corrective actions. The position works on routine tasks with general supervision and receives detailed instructions for new assignments. The role involves frequent contact outside the department or company. The work environment is usually quiet to moderate, with occasional loud noise. Employees may occasionally work near moving mechanical parts or at heights, and may be exposed to fumes or airborne particles, toxic or caustic chemicals, and outdoor weather conditions. Electric shock is a regular risk. Physical duties include frequent handling or manipulating objects; regularly talking or hearing, standing, walking, sitting, working with computers, office equipment, machinery or electrical tools, and reaching; and occasional climbing, balancing, stooping, kneeling, crouching, or crawling. The employee regularly lifts or moves up to 10 pounds and occasionally lifts or moves up to 50 pounds with assistance. Occasional overhead reaching may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Good soldering skills, including with basic surface-mount components.
Good verbal and written communication skills.
Ability to read and interpret manufacturing information.
Ability to use common hand tools.
Ability to operate required test equipment.
Ability to exercise good judgment.
Good interpersonal skills.
Ability to operate a personal computer.
0–1 year of experience in electronic equipment diagnosis and repair or a related field.
Understanding of basic electronics theory, through education or experience, is included in the stated preferred qualification.

Nice To Haves

Associate degree in Electronics Technology, technical school education, or a certificate, or an equivalent combination of education and experience; understanding of basic electronics theory.

Responsibilities

Troubleshoot and process equipment returned by customers for repair or exchange.
Troubleshoot equipment to the component level to determine failures and compare findings with customer complaints.
Prepare repair estimates when necessary and obtain customer approvals.
Perform rework modifications, updates, and realignments to restore equipment to working order.
Validate and document corrective actions taken to restore returned equipment to working order.
Test equipment to ensure it functions according to specifications.
Inspect finished products for conformance to industry and workmanship standards.
Document failure codes and repair information in company systems.
Identify product and procedural problems and report them to the RD Lead or Supervisor.
Address service and reliability issues that arise.
Initiate Engineering Action Requests (EAR) to initiate corrections.