Repair Technician - Cabinets

ATLANTA FLOORING DESIGN CENTERS INC • Suwanee, GA

10d • Onsite

About The Position

The Cabinet Repair Technician is expected to address customer and homeowner concerns regarding the installation services and materials AFDC provides our builders. Repair Technicians serve the critical function of satisfying repair, touch up and punch work for our customers. They are also expected to report non-compliant installation practices to Atlanta Flooring's Installation department for training opportunities and back charges. This position is a field-based position that does require local travel (no overnight travel). This role works with mobile technology such as a company-owned iPad and iPhone for reporting and communication purposes. Other required duties may be assigned.

Requirements

• Previous experience in cabinet repairs.
• Strong interpersonal skills.
• Talent for working with a variety of personalities.
• Good written communication skills.
• Time management skills.
• Professional speech and behavior.
• Reliable transportation.
• Previous experience in cabinet operations and/or installation.
• Experience operating power tools such as miter saw, jig saw, nail gun, etc.
• High attention-to-detail.
• Strong customer service skills.
• Must be able to stand for long periods of time.
• Must be able to kneel, bend and/or squat when necessary.
• Must be able to lift up to 50 pounds.
• Satisfactory Motor Vehicle Report (MVR).
• Must have reliable vehicle to drive for work.

Nice To Haves

• Verbal fluency in both English and Spanish.

Responsibilities

• Address customer and homeowner concerns regarding installation services and materials.
• Satisfy repair, touch up, and punch work for customers.
• Report non-compliant installation practices to Atlanta Flooring's Installation department.
• Utilize mobile technology (iPad and iPhone) for reporting and communication.

Benefits

• Bi-weekly payroll via direct deposit
• Eligible to participate in group health, dental & vision insurance plans after 60 days full-time employment.
• Supplemental life, accident, cancer and short-term disability insurance available after 60 days full-time employment
• Retirement Plans: Employee Stock Ownership Plan and 401(K) with match
• Paid Time Off (PTO) from first day of employment
• Vehicle allowance
• Fuel card

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed