Repair Support Associate

Lion•Bronx, NY
•Onsite

About The Position

The Repair Support Associate prepares firefighter personal protective equipment (PPE) garments for repair. The role involves opening seams, removing damaged components, and preparing gear for Sewing Machine Operators to complete repairs. The associate also labels, organizes, and stages items for the next steps in the repair workflow, follows repair notes, keeps the work area organized, communicates with team members, and assists with other production tasks as assigned. The position is based at 703 East 134st, Bronx, NY 10454, and reports to the TotalCare Center Manager. The stated schedule is Monday to Friday, 7:00 a.m. to 3:30 p.m.; flexibility and overtime may be needed to meet client needs. Starting pay is $18–$21 per hour.

Requirements

  • Strong hand-eye coordination and attention to detail.
  • Good attendance record.
  • Ability to follow instructions consistently with minimal supervision.
  • Positive attitude and ability to work well with a team.
  • Organized and self-motivated, with the ability to meet productivity goals.
  • Ability to work in a fast-paced environment.
  • Ability to stand, sit, walk, and bend as needed.
  • May be required to lift objects weighing up to 30 pounds using proper lifting technique.
  • Must be flexible and willing to work overtime when needed to meet client needs.

Nice To Haves

  • Basic understanding of garment construction or experience with alterations.

Responsibilities

  • Prepare garments for repair by opening seams using approved tools and methods.
  • Remove damaged components such as trim, patches, or reinforcements.
  • Accurately label, organize, and stage items for the next steps in the repair workflow.
  • Follow repair notes and instructions.
  • Maintain a clean and organized work area.
  • Communicate effectively with team members.
  • Assist with other production tasks as assigned.
  • Follow company policies and safety guidelines.

Benefits

  • Competitive salary
  • Health and dental benefits
  • Vision care benefits
  • Life and disability insurance
  • 401(k) plan
  • Education reimbursement program
  • Company events
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