Repair Services Associate 1

Zebra Technologies•Buffalo Grove, IL

1d•Onsite

About The Position

Performs basic tasks associated with servicing customer products, including diagnosing, repairing, and maintaining products, while ensuring customer satisfaction through high-quality service. At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

Requirements

Attention to Detail: Ability to identify small issues and ensure repairs are completed accurately
Manual Dexterity: Comfortable working with tools and small parts to perform repairs
Basic Problem-Solving Skills: Capability to follow step-by-step instructions to resolve technical issues
Eagerness to Learn: Open to receiving training and feedback to improve skills and knowledge
Time Management: Ability to prioritize tasks and meet deadlines efficiently
Teamwork and Collaboration: Willingness to contribute to a positive team environment
Ability to work 5 days in office
Safety Sensitive Role
Remaining in a stationary position, often standing, or sitting for prolonged periods of time
Stooping, kneeling, bending, crouching, reaching, pushing, or pulling
Moving about to accomplish tasks or moving from one worksite to another
Adjusting or moving objects up to 50 pounds in all directions
Communicating with others to exchange information
Repeating motions that may include the wrists, hands, or fingers
Operating machinery or power tools: Occasionally
Assessing the accuracy, neatness and thoroughness of the work assigned
Noisy environments

Responsibilities

Assist in troubleshooting, repairing, and testing products to restore functionality and ensure quality
Inspect products for defects, perform post-repair functionality tests, and maintain equipment and tools
Document repair processes, findings, and parts used, ensuring accurate and organized records
Communicate repair updates and timelines while handling products with care to maintain customer satisfaction
Collaborate with team members to meet deadlines and achieve repair goals in a respectful and supportive environment
Follow safety protocols and promptly report any safety concerns or equipment issues
Contribute to maintaining quality and consistency by adhering to repair procedures and standards