About The Position

UBREAKIFIX by Asurion is hiring for all Snohomish County Locations for an Experienced Repair and Sales Person. We are looking for self-motivated sales people with prior wireless carrier experience and who are comfortable dealing with customers and attaching warranty, insurance plans, offering accessories, add-on services and in-home technology solutions.

Requirements

  • Prior wireless carrier experience
  • Comfortable dealing with customers
  • Comfortable attaching warranty, insurance plan, offering accessories, add-on services and in-home technology solutions.
  • Customer service: 1 year (Preferred in Wireless Carrier Store or also or Cell Phone Repair)

Nice To Haves

  • Prior wireless carrier experience
  • Customer service: 1 year (Preferred in Wireless Carrier Store or also or Cell Phone Repair)

Responsibilities

  • Greet and check in customers waiting in our lobby.
  • Perform basic diagnostics and functionality tests and create detailed notes when in-taking devices.
  • Position and offer extended service plans, accessories, and add-on services.
  • Processing and returning damaged or aged inventory.
  • Assist store manager with maintaining the repair queue and making sure that repairs are being done on time and on schedule.
  • Exceed store’s sales budget and expected attachment rate for extended service products and accessories.
  • Oversee repair metrics like return repair rates and turnaround times.
  • Maintains Cleanliness of the Store in down time.

Benefits

  • Employee discounts.
  • Flexible schedules.
  • Paid training.
  • Shared Cost Medical, Dental, Vision and Life Insurance.
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