Repair & Maintenance Specialist

Five Below•Philadelphia, PA

2d•Onsite

About The Position

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 27,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Requirements

3-5 years involved in the administration of building maintenance, general contracting or related construction work.
High School diploma with some college preferred.
Highly organized, self motivated, independent thinker and works with minimal direction in a fast pace environment.
Ability to track and report on construction projects utilizing computerized systems
Familiar with maintaining construction related accounting records
Familiar with retail store maintenance practices

Responsibilities

Manage day to day work order activity to ensure work is being completed on time and within budget for HVAC, plumbing, handyman, doors cores & keys, janitorial, electrical, lighting, signage, , music, pest control, fire protection, burglar alarm, trash/recycling for all locations
Review and manage work orders to completion in client portal daily
Track progress of any issue to resolution communicating with store teams and vendors
Field emails/calls from stores and field leadership regarding maintenance issues with urgency
Determine the responsibility of the issue as Landlord, Five Below or vendor
Participate in weekly Work Order Activity Report review
Approve invoices and track all maintenance costs reconciling monthly to approved budget
Manage recurring services: HVAC PM’s, trash removal and interior/exterior cleaning ensuring services are completed and on time
Adjust energy management systems as required and assist in monitoring them.
Process alarm permits where required. Ensure renewals of permits are obtained in a timely manner.
Manage waste management program for stores including increases/decreases in service
Identify opportunities to reduce expenses
Manage Store Capex projects to stay within budget: Lighting, Painting, Trim and Graphics, Exterior Graphics, Awning Replacement, and any other projects as planned
Approve and award scope of work
Track and document work completion through to invoice process
Works with Facilities Manager, providing weekly updates on repair and maintenance issues.
Provides excellent customer service and support to all internal and external teams.
Establishes and maintains solid rapport and communication with Wowtown crew members and outside vendors, landlords and property managers in accordance with our corporate values
Work flexible hours as point of contact for emergency facilities issues, occasionally taking emergency calls after hours and weekends