Repair Engineering Specialist

WEG Electric Corp•Duluth, GA

About The Position

WEG Electric Corp. has an exciting opportunity for a Repair Engineering Specialist II to join our Customer Service Aftermarket team. This position is responsible for evaluating, troubleshooting, testing, and supporting the repair of WEG low-voltage and medium-voltage drives, soft starters, motors, and related industrial equipment. The Repair Engineering Specialist II serves as a technical resource for repair operations, spare parts recommendations, repair quotations, and lifecycle service solutions. This role works closely with customers, engineering, field service, manufacturing, and sales teams to deliver high-quality repair solutions that maximize equipment reliability and customer satisfaction.

Requirements

High school diploma or equivalent required.
1 to 2+ years of experience in industrial automation, repair operations, electrical or electronic equipment troubleshooting, field service, or aftermarket technical support.
Strong troubleshooting and problem-solving abilities.
Ability to interpret electrical schematics, wiring diagrams, manuals, and technical documentation.
Knowledge of industrial electrical equipment, control systems, and power electronics.
Strong organizational skills with the ability to manage multiple projects and priorities.
Effective verbal and written communication skills.
Ability to work independently while collaborating across multiple departments.
Proficiency with Microsoft Office applications.
Must be authorized to work in the United States.

Nice To Haves

Technical education in electrical technology, electronics, industrial automation, electromechanical technology, or a related field preferred.
Experience with SAP or similar ERP systems preferred.
Low-voltage and medium-voltage drives.
Soft starters and motor control systems.
Industrial motors and rotating equipment.
Power electronics and industrial automation systems.
Repair operations and aftermarket service environments.
Spare-parts identification and support.
Technical and commercial quotation preparation.
Root-cause analysis and failure investigations.

Responsibilities

Perform technical evaluations, inspections, testing, and troubleshooting of WEG products and systems.
Diagnose failures involving drives, soft starters, motors, control systems, power electronics, and related equipment.
Conduct root-cause failure analysis and recommend corrective actions based on testing results and technical findings.
Manage assigned repair evaluations from receipt through completion, including technical scope, testing requirements, parts identification, documentation, and status updates.
Prepare repair quotations for WEG automation products and low-voltage and medium-voltage spare parts using established processes and approval guidelines.
Identify replacement parts and recommend solutions based on product condition, configuration, obsolescence, and lifecycle requirements.
Support modernization, retrofit, capital project, and long-term service agreement opportunities through technical recommendations and service planning.
Serve as a technical point of contact for customers regarding repair findings, recommendations, repair status, and service requirements.
Coordinate technical issues with Engineering, Quality, Manufacturing, Field Service, Sales, Supply Chain, and other internal teams.
Maintain accurate repair records, technical reports, testing documentation, and service recommendations.
Support continuous improvement initiatives focused on repair quality, turnaround time, safety, documentation, and customer satisfaction.
Assist in the training and development of less experienced team members by sharing technical knowledge and best practices.
Maintain repair laboratory equipment, tooling, workstations, and testing systems in accordance with departmental standards.
Continue developing advanced product and application knowledge through training and hands-on experience.
Perform additional duties as assigned.