Repair Dispatch Manager

U-Haul•Temecula, CA

2d•Onsite

About The Position

This position is responsible for keeping U-Haul equipment in the best shape possible, coordinating maintenance and repair initiatives to support repair shops, centers and vendors in your area. The role involves using U-Haul Company’s proprietary technology to assess and care for field vehicles. U-Haul provides the support and tools needed for success and growth, offering endless opportunities for career advancement.

Requirements

Ability to work on call
General mechanical knowledge
Multi-unit-style management experience
Communicate professionally and eager to collaborate with others.
Proficient computer skills (especially Microsoft Office)
Reasonable and predictable attendance
Applicants must be legally authorized to work and must not require employer sponsorship.

Responsibilities

Liaise among marketing companies, centers, repair shops, vendors and occasionally customers.
Route and schedule mobile repair technicians to complete needed repairs.
Monitor equipment in the field to strategically plan maintenance.
Oversee transfer drivers.
Work closely with Roadside Assistance Team members.
Organize maintenance campaigns and initiatives.
Prospect and maintain relationships with service providers.
Review and audit repair records.
Monitor outside garages for quality of work performed on U-Haul rental equipment.
Willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor.