Repair Coordinator

Lift Auto BodyLeduc, AB
CA$60,000 - CA$65,000Onsite

About The Position

CSN Herbers Leduc is looking for a well-rounded Repair Coordinator to join their repair team. This role is for individuals passionate about estimating and seeking an opportunity to contribute their expertise within a collaborative team environment.

Requirements

  • 3 years' experience in an estimating role within the collision and repair industry is required.
  • Strong mechanical knowledge to accurately assess vehicle damage and repair requirements.
  • A strong understanding of insurance companies’ processes and guidelines.
  • Proven track record of upselling services while maintaining a focus on customer satisfaction.
  • Excellent customer service skills with the ability to communicate effectively with clients.
  • Proficiency in cash handling procedures and sales techniques.
  • Ability to thrive in a fast-paced environment while managing competing tasks efficiently.

Responsibilities

  • Utilize dealership and automotive repair knowledge to accurately assess vehicle damage and prepare detailed repair estimates.
  • Collaborate with autobody technicians to ensure accurate assessment of repair needs.
  • Provide exceptional customer service by explaining repair estimates, upselling additional services when necessary, and addressing customer inquiries.
  • Accurately complete estimates according to company standard operations procedures for estimates and parts.
  • Ensure customers leave with a clear understanding of their insurance and are aware of any required deductibles.
  • Handle cash transactions related to estimates and repairs with professionalism and accuracy.
  • Support sales efforts by effectively communicating repair estimates to customers and promoting additional services as needed.

Benefits

  • Competitive compensation package based on experience
  • Comprehensive benefits
  • Collaborative and engaging team environment
  • Opportunities for career growth
  • Chance to be part of an exciting and expanding organization
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