Repair Associate

Coastal Farm & Home Supply LLC • White City, OR

1d

About The Position

The Repair Associate is responsible for repairing and maintaining 4-cycle and 2-cycle engine power equipment. The role also involves providing customer service, completing repair paperwork, maintaining repair records, and understanding warranty procedures, parts ordering, the POS system, and Coastal Farm products. The associate may assist other departments and perform daily cleaning and other assigned duties.

Requirements

• Basic knowledge of repairing small engines, including 2-cycle and 4-cycle engines.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and shift priorities accordingly.
• Familiarity with operating a computer system and email.
• Excellent attention to detail and analytical and problem-solving abilities.

Responsibilities

• Diagnose, repair, and perform requested maintenance on 4-cycle and 2-cycle engine machines.
• Provide outstanding customer service by greeting and acknowledging customers and maintaining a customer-friendly environment.
• Accurately and efficiently complete paperwork required to begin equipment repairs.
• Maintain records of items brought to the repair shop and work completed on each.
• Understand warranty procedures, parts ordering, and the basic operation of the POS system.
• Maintain comprehensive knowledge of products Coastal Farm sells.
• Help in other departments when needed.
• Perform daily cleaning, including vacuuming, replacing full trash bags, and sweeping the department floor.
• Perform other duties as assigned.

Benefits

• Full-time benefits include medical, dental, and vision coverage, a 401(k), PTO, and an employee discount.
• Part-time benefits include a 401(k), PTO, and an employee discount.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed