Repair and Service- Service Technician II

Genuine Parts Company•Spokane Valley, WA

3d•Onsite

About The Position

Under general supervision, the Repair and Service- Service Technician II repairs, services, and builds standard and custom systems for hydraulic, fluid power, electrical, and mechanical systems. The Service Technician II may provide guidance to less experienced Service Technicians.

Requirements

Typically requires a high school diploma or GED
Three (3) to five (5) years of shop experience or an equivalent combination.
Ability to read hydraulic schematics.
Strong communication skills required.
Basic mechanical knowledge.
Ability to operate shop equipment safely.
Ability to work independently or in a team environment with minimal supervision.
Valid Driver's License.

Nice To Haves

May handle more challenging inquiries due to experience & training.

Responsibilities

Performs maintenance on assigned customer products that come through the service shop.
Disassembles, cleans, and inspects system components for repair.
Diagnoses system components and recommends a solution to the customer.
Prepares job form listing parts and works necessary to perform the repair.
Designs, fabricates, machines, and welds parts and components.
Repairs hydraulic, fluid power, electrical, and mechanical systems.
Assembles new and repaired equipment.
Tests repaired equipment for performance and prepares for shipment or long-term storage.
Assist customers by answering specific technical questions to help the customer understand the work to be done.
Responds to customer inquiries regarding products, provides quotes, and handles order entry.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Assists less experienced Service Technicians with addressing customer needs.
Performs other duties as assigned.