Rep, CS Invest Ops

Northern Trust • Tempe, AZ

6d • $41,040 - $61,560 • Onsite

About The Position

Northern Trust is a global leader in wealth management, asset servicing, asset management, and banking services. Founded in 1889, the company is guided by its principles of Service, Expertise, and Integrity. With over 135 years of financial experience and more than 24,000 partners, Northern Trust serves sophisticated clients using leading technology and exceptional service.

Requirements

• Good oral and written communication skills are required.
• Analytical and problem solving skills are required.
• Organizational skills are required to manage priorities and multitask functions in a fast-paced team environment.

Nice To Haves

• Basic securities industry knowledge is preferred
• A College or University degree and/or some relevant work experience is preferred.
• Related Industry qualification/ or studying towards, is preferred

Responsibilities

• Take inbound calls from account owners and financial institutions (provide information, place trades, provide statements/confirms).
• Work tasks located in the various call center queues
• Make outbound calls for tasks sent from Ops
• Make outbound calls to provide answers to inbound emails
• Respond to inbound emails when appropriate
• Work with partners from other areas of the bank to provide information or resolve issues
• Make outbound calls or send emails related to RPO or Non-Contact to prevent escheatment
• Special projects assigned by management

Benefits

• retirement benefits (401k and pension)
• health and welfare benefits (medical, dental, vision, spending accounts and disability)
• paid time off
• parental and caregiver leave
• life & accident insurance
• other voluntary and well-being benefits
• discretionary bonus program that may include an equity component

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree