REO Title Curative, Default Services - REO

ServiceLink•,

2d•$22 - $28•Onsite

About The Position

ServiceLink, a top provider in the mortgage services industry, is seeking an ambitious and self-motivated individual for a rewarding career as an REO Title Curative. This role is ideal for someone with work experience in the real estate industry or vendor management, and customer service experience, who is proficient with Microsoft Word. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

Requirements

Proven work experience within the title insurance industry-title clearance, examination of documents like deeds, mortgages, judgments, liens, etc
Proven exceptional customer service skills
Proficient knowledge of real estate title, deed preparation and closing
Excellent follow through and organizational skills
A level of high energy with a positive attitude
The ability to use and have advanced computer skills and are proficient with the Microsoft software products
The ability to think outside of the box, troubleshoot common issues, and work independently on assigned workload
Excel skills (V Look Ups and Reports)
High School Diploma or equivalent required.
Practical work experience within real estate industry examining and/or curing title issues
Proficient knowledge of real estate titles, deed preparation and curative process
Proven customer skills
Must be able to use and have advanced computer skills and be proficient in the Microsoft software products

Nice To Haves

work experience in the real estate industry or experience with vendor management
customer service experience
proficient with Microsoft Word

Responsibilities

Review title commitment for clearance and assure all items are accounted for including but not limited to updating payoff, taxes, and HOA
Resolve curative issues like prior mortgage, judgments, UCC liens, municipal liens, encroachment issues, among others
Review daily reports to ensure completion of client assigned tasks
Maintain assigned files with daily notes and updates
Handle high volume
Follow payment processes per client expectations
Review daily reports to complete all assigned client tasking
Provide daily file updates per client expectations
Follow referral process per client expectations
Follow payment process per client expectations including having correct billing codes
Follow escalation process internally and externally to provide customer service
Address inquiries from client or internal staff professionally and in a timely manner
Maintain open communication with management and clients
Resolve curative issues within expected timeframes for transactions to close on time
Attend and participate in on camera team meetings
All other duties as assigned