REO Asset Manager

Rocket Companies • Lewisville, TX

7d • $47,000 - $86,000

About The Position

The REO Asset Manager manages and coordinates the valuation, marketing, and disposition of Real Estate Owned properties in accordance with client-specific servicing guidelines. The role manages the full lifecycle of assigned assets, including occupancy determination, property preservation, valuation, listing strategy, offer review, and closing, while working to reduce disposition timelines and minimize investor losses. The position manages a high-volume portfolio of 150–200 assets and maintains relationships with real estate agents, vendors, clients, and internal partners. It also analyzes portfolio data, monitors performance, provides accurate client reporting, and ensures compliance with investor, client, and regulatory requirements.

Xome is a technology-driven real estate company and a subsidiary of Rocket, headquartered in Lewisville, Texas. The company describes its workplace as inclusive and offers eligible team members health benefits and other perks. Compensation is $47,000–$86,000, and the position may also be eligible for an annual bonus, incentives, and employment-related benefits.

Requirements

• Minimum of 2–5 years of experience in REO asset management, default servicing, real estate, or loss mitigation, or an equivalent combination of education and experience.
• Strong knowledge of REO disposition, including property preservation, valuation, listing, contract management, and closing workflows.
• Experience working within client-specific guidelines, such as GSE, bank, or servicer requirements.
• Demonstrated ability to manage a high-volume portfolio of 150–200 assets with competing deadlines.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Excellent written and verbal communication skills and ability to produce professional client-facing deliverables.
• Strong analytical and problem-solving skills and meticulous attention to detail.
• Ability to work independently in a fast-paced environment.
• Functional competencies include customer focus, interpersonal savvy, time management, drive for results, decision quality, managing and measuring work, and business acumen.

Nice To Haves

• Graduation from a four-year college or university with major coursework in a discipline related to the position; equivalent job experience will be considered.
• Experience with REO asset management platforms such as Pyramid, Res.net, Equator, or Process Management.
• Background in servicer or outsourcer REO operations.
• Familiarity with bid approval workflows, delegated authority matrices, and investor reporting.
• Experience supporting named client accounts with performance accountability.

Responsibilities

• Manage the full lifecycle of assigned REO assets, including occupancy determination, property preservation coordination, valuation, listing strategy, offer review, and closing.
• Oversee vacant-to-list timelines and proactively identify and resolve delays to meet client service-level agreements.
• Make decisions about marketing strategies, agent assignments, and offer negotiations for bank-owned assets.
• Make decisions regarding repair costs, maintenance, utilities, legal fees, valuation fees, and other costs needed for timely disposition.
• Review and approve broker price opinions (BPOs), appraisals, and repair bids; ensure values are accurately reflected and strategies align with client guidelines.
• Coordinate with property preservation vendors on timely inspections, securing, and maintenance of assets.
• Manage agent relationships through listing and offer processes, including guidance on pricing, days on market, and contract negotiations.
• Monitor and report performance metrics, including VTL, days under contract, closing probability, and STC pipeline.
• Prepare monthly projections of sales volumes, sale dates, and estimated losses.
• Prepare client-facing reports, commentary, and escalation summaries.
• Conduct periodic on-site inspections of REO properties.
• Coordinate with pre-marketing, evictions, property preservation, auction, and closing teams to minimize timelines and maximize recovery.
• Partner with closing, title, legal, and compliance teams to address title issues, HOA matters, code violations, and closing delays.
• Reduce disposition timelines while balancing and minimizing investor losses.
• Ensure compliance with investor, client, and regulatory guidelines.
• Analyze complex data to develop marketing strategies, identify portfolio trends, and recommend process improvements to leadership.
• Manage a portfolio of 150–200 assets while providing customer service.
• Perform other duties as assigned.

Benefits

• Eligible team members may receive medical, dental, and vision benefits.
• 401K retirement plan.
• Paid time off.
• The position may be eligible for an annual bonus and incentives.
• Additional perks and health benefits are offered to eligible team members; details are available in the company's benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed