Rentals Coordinator - Heavy Industrial Equipment

Federal Signal Openings•Salt Lake City, UT

21h•Onsite

About The Position

The Rentals Coordinator will help facilitate the planning and execution of the daily operations and sales of the rental center. This role involves developing and maintaining strong customer relationships to ensure repeat business, assessing and coordinating the proper rental equipment for customers, and processing all rental and sales contracts. The coordinator will also assist with inventory control, coordinate with the service department for equipment readiness, and perform other duties as assigned. A key aspect of the role is to persuasively articulate product benefits to customers, learn about the competition to enhance the rental center's service, and be willing to answer calls on a company-provided cell phone outside of working hours. Travel of up to 15% is also required.

Requirements

Minimum 1-year customer service in a heavy equipment/machinery environment
Minimum 1-year of sales experience in an equipment or parts environment
Ability to tow non-commercial trailer mounted equipment behind a ¾ or 1-ton truck
Ability to safely operate a forklift to maneuver and load equipment on trucks
Hands-on mechanical aptitude ability
Proficient in MS Word, Excel, Outlook and JDEdwards (Oracle based)
Possess the ability to work in a fast-paced environment with initiative and drive under tight timescales and pressure, all while maintaining attention to detail and quality
Excellent oral and written communication skills
Valid Driver License

Responsibilities

Help facilitate planning and execute the daily operations and sales of the rental center
Develop and maintain strong relationships with customers in order to gain repeat business
Leverage Sales Managers in identifying and building relationships with prospective and current customers
Assess and coordinate proper rental equipment for customers
Process all rental contracts, sales contracts, and credit memos for all customers at the rental center
Assist with inventory control of all assets, both parts and fleet
Coordinate with service department to facilitate make ready of rental, sales, and demo needs
Perform other duties, assignments and special projects as required
Be able to articulate the benefits of products to prospective customers relative to prospects' needs persuasively via the phone or in person
Learn the competition in order to enhance our rental center ability to deliver to the needs of the customer
Must be willing and able to answer calls on company provided cell phone outside of working hours
Must be willing and able to travel 15%